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  1. #1
    Join Date
    Feb 2008
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    Default USPS not calculating correct and free ship info.

    hello, I have noticed with customers have been choosing usps during checkout, now I used usps to calculate a test shipment and it comes up for priority mail : $14.40 and on my site it says $10.55 ($1.00 handeling fee) so overall usps on my site really: $9.55 thats a about a 4-5 dollar difference. Its at 2.24 lbs and have tried it with other weights and is still off. Anyone help me out?
    ---------
    I offer free shipping for order on $50 but they have to weigh less than 15lbs.... I got an order that was only 3lbs and total was $51.99.. shipped it usps parcel for $8.36! Their prices are terrible anymore. I made 0% profit. I only offer this free shipping as a promotion for my site, the products i sell I try to have low prices to also catch the customer the two together isn't working. Suggestions please. What do you do?
    ---------
    The only reason i offer usps is because i didn't want my customer to have to pay a ridiculous amount for a single item... my supplier ships for me but its it starts at $10 1-2 pounds 11 for 3-4 etc for anywhere in the usa

  2. #2
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    Default Re: USPS not calculating correct and free ship info.

    Anyone help me out please, even if you don't know to the first part comments for the second part thanks

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: USPS not calculating correct and free ship info.

    What are the settings in the Configuration ... Shipping/Packaging ...

    What are the settings for the USPS shipping module?

    What is the Ship From address?

    What is the Ship To address?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  4. #4
    Join Date
    Feb 2008
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    Default Re: USPS not calculating correct and free ship info.

    USPS:
    Enable USPS: True
    Which Server to use: Production
    Handeling Fee: $1.00
    Shipping zone: none
    All Packages are Machinable: True
    USPS options: Disply Rate, Disply transit time
    Domestic Shipping Methods: PRIORITY
    International Shipping Methods: --none--
    Debug Mode: Off

    Shipping/Packaging:
    Country of Origin: United States
    Postal Code: My Zip
    Enter the Maximum Package Weight you will ship: 65
    Package Tare Small to Medium - added percentage:weight: 2:0
    Larger packages - added packaging percentage:weight" 5:0
    Display Number of Boxes and Weight Status: 2
    Order Free Shipping 0 Weight Status: 0
    Shipping Estimator Display Settings for Shopping Cart: 1
    Display Order Comments on Admin Invoice: 2
    Display Order Comments on Admin Packing Slip: 2
    -------------------------------------------------------------
    zip codes I have tried multiple different ones comparing to my site and to the usps calculator on their site and they are not even.

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    6

    Default Re: USPS not calculating correct and free ship info.

    These settings that you have:
    Enter the Maximum Package Weight you will ship: 65
    Package Tare Small to Medium - added percentage:weight: 2:0
    Larger packages - added packaging percentage:weight" 5:0
    Mean that the Maximum weight per package is 65 lbs ... be aware that 70lbs is the maximum and anything over the 70lbs will not obtain a quote ... the weight being the Order weight plus the Tare weight ...

    You have Small packages adding a Tare of 2:0 which means to add 20% of the weight to the Order for packaging ...

    You have Medium to Large packages adding a Tare of 5:0 which means to add 50% of the weight to the order for packaging ...

    So a 10lbs package is quoting for 12lbs ... anything that is over 65lbs will be divided into separate boxes and add 50% of the weight to each box ...

    Then, you are also adding the Handling Fee of $1.00 on top of all of this ...

    And of course while wanting to test the results ... USPS server is down right now and I cannot test anything ...

    Meanwhile, make sure that you have the current USPS shipping module installed and have followed all of the instructions:
    http://www.zen-cart.com/forum/showthread.php?t=97461
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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