HELP! Failure Notice - please advise...

[lazschu]

I keep getting the following message on order notification:
########################################################################################################################_
From: [email protected]
Date: December 7, 2008 3:05:38 PM EST
To: [email protected]
Subject: failure notice

We're sorry. There's a problem with the e-mail address(es) you're trying
to send to. Please verify the address(es) and try again. If you continue
to have problems, please contact Customer Support at (480) 624-2500.

<[email protected]>:
child status 100...This message is looping: it already has my Delivered-To line. (#5.4.6)

--- Below this line is a copy of the message.

Return-Path: <[email protected]>
Received: (qmail 11231 invoked by uid 1000); 7 Dec 2008 20:05:38 -0000
Message-ID: <20081207200538.11230.qmail@p3plsmtp01-01.prod.phx3.secureserver.net>
Date: 7 Dec 2008 13:05:38 -0700
Delivered-To: [email protected]
Precedence: junk
To: Paperbag Studios <[email protected]>
From: "Paperbag Studios" <[email protected]>
Subject: [Auto-Reply] [EXTRA CC ORDER info] #23

Thank you for your email. We try to respond within 24 hours of receiving your message.
############################################################################################################################################___

Can anybody advise how to fix this? I've tried to figure it out and just can't see where the issue is. Any help is greatly appreciated!!

[kobra]

Check & or post your settings in admin > config > email

[lazschu]

Here is what I have:

E-Mail Transport Method -> sendmail
E-Mail Linefeeds -> LF
Use MIME HTML When Sending Emails -> true
Send E-Mails -> true
Email Archiving Active? -> false
E-Mail Friendly-Errors -> true
Email Address (Displayed to Contact you) -> [email protected]
Email Address (sent FROM) -> [email protected]
Emails must send from known domain? -> No
Email Admin Format? -> HTML
Send Copy of Order Confirmation Emails To -> [email protected], [email protected]
Send Copy of Create Account Emails To - Status -> 0
Send Copy of Create Account Emails To -> [email protected]
Send Copy of Tell a Friend Emails To - Status -> 0
Send Copy of Tell a Friend Emails To -> [email protected]
Send Copy of Customer GV Send Emails To - Status -> 1
Send Copy of Customer GV Send Emails To -> [email protected]
Send Copy of Admin GV Mail Emails To - Status -> 0
Send Copy of Customer Admin GV Mail Emails To -> [email protected]
Send Copy of Admin Discount Coupon Mail Emails To - Status -> 0
Send Copy of Customer Admin Discount Coupon Mail Emails To -> [email protected]
Send Copy of Admin Orders Status Emails To - Status -> 0
Send Copy of Admin Orders Status Emails To -> [email protected]
Send Notice of Pending Reviews Emails To - Status -> 1
Send Notice of Pending Reviews Emails To -> [email protected]
Set "Contact Us" Email Dropdown List
Allow Guest To Tell A Friend -> true
Contact Us - Show Store Name and Address -> 1
Send Low Stock Emails -> 1
Send Low Stock Emails To -> [email protected]
Display "Newsletter Unsubscribe" Link? -> true
Audience-Select Count Display -> true
SMTP Email Account Mailbox -> YourEmailAccountNameHere
SMTP Email Account Password ****************
SMTP Email Mail Host mail.EnterYourDomain.com
SMTP Email Mail Server Port -> 25
Convert currencies for Text emails -> &pound;,£:&euro;,€

Thank you in advance! Your help is really appreciated!

[kobra]

It looks as though you are with GoDaddy and they are using a separate SMTP mail server

MAILER-DAEMON@p3plsmtp01-01.prod.phx3.secureserver.net

You need to use one of the SMTP methods of transport Here are the areas you need to edit. They should have the particulars or if you have setup a desktop client like outlook or outlookExpress the details are the same

E-Mail Transport Method -> sendmail change to SMTP or SMTP Auth

SMTP Email Account Mailbox -> YourEmailAccountNameHere
SMTP Email Account Password ****************
SMTP Email Mail Host mail.EnterYourDomain.com
SMTP Email Mail Server Port -> 25

[empthollow]

I fixed this in the configuration -> email -> selecting no to the emails must come from known server option.

In my case the autoresponder for my email was trying to send an autoresponse to itself causing a loop and generating this message. Changing this to no changes the way sendmail gives it to the server.