We have the most recent version of ZenCart and the Google Checkout module set up on our site but we're having a problem with the zencart confirmation emails.
1. Google Checkout is our only payment option. We've removed the Zencart check out options both in the shopping cart and the menu along the top using these instructions:
http://www.zen-cart.com/forum/showthread.php?t=94664
2. We are able to process transactions both in sandbox and production modes. As a guest I can add an item to the cart, go to the shopping cart, checkout using Google checkout, create an account with Google checkout, run the transactions, return to Zen Cart and print a confirmation page with the order number correctly populated.
3. Transactions are appearing in both Google Checkout and the Zen Cart Admin. Inventory is subtracting correctly.
4. A new customer account is being created based on the information entered into Google checkout.
5. Google Checkout is sending confirmation emails to both the customer and the admin.
However, zen cart is:
1. Not sending an email to the customer.
2. Not sending a confirmation email to the admin.
3. Not send an email confirming the account creation.
I can email a yahoo address from the admin console and it shows up in the email archives, so I think the email configuration is set up properly.
If I try to log in with the new account that was created based on the Google transaction, zen cart will send me the password and I can log in using it.
Transactions are going through so I think Google is communicating properly with ZenCart.
I checked and the "ZenCart should send emails: is set to true in the Google Checkout mod.
Any ideas about what my next step should be to troubleshoot this?
I've read this:
http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Email_Problems
but I can get email to work I just can't get it to respond to a new order.
Any help would be much appreciated.
Cathy
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