Thread: Pending orders

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  1. #1
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    Default Pending orders

    I have done a search for this, but cant find any info

    I have several orders that are marked as "pending" or"Processing".

    How do I finalise these They have all been paid for and goods despatched

    Thanks in advance

  2. #2
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    Default Re: Pending orders

    Admin -> Customers -> Orders.

    At the bottom of the screen you are able to update the status of the order.

  3. #3
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    Default Re: Pending orders

    cant find it on my admin page

  4. #4
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    Default Re: Pending orders

    Can't find what? Orders, or the Status dropdown?

  5. #5
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    Default Re: Pending orders

    quote:
    Admin -> Customers -> Orders.

    At the bottom of the screen you are able to update the status of the order.
    quote


    cannot find update the status at bottom of screen.

    Do I have to maually update each order

  6. #6
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    Default Re: Pending orders

    Each order has to be updated manually, which makes sense since all orders are generally not in the same status at the same time.

    This is only after you have edited a specific product that you will be able to update its status.

    If you prefer to perform mass updates of orders, you may do it through direct updates of the MySQL tables through phpMyadmin, but be careful with possible interdependancies between tables.

  7. #7
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    Default Re: Pending orders

    Quote Originally Posted by tryphon View Post
    Each order has to be updated manually, which makes sense since all orders are generally not in the same status at the same time.
    No, it doesn't make sense. If you have 10 orders you received, and you just shipped them all out, it would make sense to be able to process all 10 with one click, not have to manually do each one one-by-one.

    If you prefer to perform mass updates of orders, you may do it through direct updates of the MySQL tables through phpMyadmin, but be careful with possible interdependancies between tables.
    That's real user friendly and safe.

 

 

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