One of my customer forgot her password. The "Forgot Your Password?" link seemed to work fine but she never received the new password (she has added my shop email address to her 'safe senders list' and checked her junk mail folder). She only has one email address so I assume she cannot create a new account with that same email address which already been registered.
Is there a way for admin to issue a new password manually?
I couldn't find any password info in the admin. I tried to create a new password for her directly from the MySQL database but it doesn't seem to work. Anyone knows if this is possible and how to do it?
FYI, I'm on 1.3.8.
Any help is greatly appreciated! Thanks a lot in advance.
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