Cant' log into my Admin and customers can't login

[mw4kids]

Hi All,

I've read through all similiar threads but still unclear in my situation. Had my webhost direct my non www url to my www url and that works fine, but now can't sign into my Admin page. Also, my customers can't log into their accounts on my site. (say's there is no match for that email address & password).

I know I'm supposed to looked at my include/configure.php file and I get this:

// Define the webserver and path parameters
// Main webserver: eg, http://localhost - should not be empty for productive servers
define('HTTP_SERVER', 'http://thrift4kids.com');
// Secure webserver: eg, https://localhost - should not be empty for productive servers
define('HTTPS_SERVER', 'https://thrift4kids.com'); // secure webserver for checkout procedure? define('ENABLE_SSL', '1');


Should I be changing these files to :

// Define the webserver and path parameters
// Main webserver: eg, http://localhost - should not be empty for productive servers
define('HTTP_SERVER', 'http://www.thrift4kids.com'); // Secure webserver: eg, https://localhost - should not be empty for productive servers
define('HTTPS_SERVER', 'https://www.thrift4kids.com');
// secure webserver for checkout procedure? define('ENABLE_SSL', '1');



The same goes for my admin/includes/configure.php file:

define('HTTP_SERVER', 'http://thrift4kids.com'); // Secure webserver: eg, https://localhost - should not be empty for productive servers define('HTTPS_SERVER', 'https://thrift4kids.com'); // eg, https://localhost define('HTTP_CATALOG_SERVER', 'http://thrift4kids.com'); define('HTTPS_CATALOG_SERVER', 'https://thrift4kids.com'); // secure webserver for catalog module and/or admin areas? define('ENABLE_SSL_CATALOG', 'false'); define('ENABLE_SSL_ADMIN', 'false');

Thanks!

[colemanpa]

Yes change the two configure.php files in those two locations, don't forget to upload the changed files back to the web server.

Just add the www don't change anything else.

pete

[mw4kids]

thanks Pete! Ok, pardon my ignorance, but exactly what do you mean when you say 'upload the files back to the web server'?

[colemanpa]

ok first you must FTP using a "FTP program" the files to your desk top sounds like you have done this, using an "editor" make the changes, then FTP the files back to there proper locations back on the web server where they came from, remembering that the files have the same name and different contents and locations.

FTP programs: FileZilla
Editor Crimson Editor

pete

[mw4kids]

oh..ok. Thanks again!

[mw4kids]

ok...I can log into my Admin now...but customers still can't log into their accounts on my site. Every time you try to log in, it basically just refreshes the page and you can't proceed to checkout. Yet the Shopping Cart icon still display on Header. Is it because I also have to change these files ?

Includes/configure.php
From:

define('DIR_FS_CATALOG', '/hsphere/local/home/mwelch/thrift4kids.com/');define('DIR_FS_SQL_CACHE', '"/hsphere/local/home/mwelch/thrift4kids.com/cache');

To:
define('DIR_FS_CATALOG', '/hsphere/local/home/mwelch/www.thrift4kids.com/');define('DIR_FS_SQL_CACHE', '"/hsphere/local/home/mwelch/www.thrift4kids.com/cache');


Admin/includes/configure.php
From:

define('DIR_FS_ADMIN', '/hsphere/local/home/mwelch/thrift4kids.com/admin/'); define('DIR_FS_CATALOG', '/hsphere/local/home/mwelch/thrift4kids.com/');
define('DIR_FS_FILE_MANAGER_ROOT', '/hsphere/local/home/mwelch/thrift4kids.com/'
define('DIR_FS_SQL_CACHE', '/hsphere/local/home/mwelch/thrift4kids.com/cache');?>

To:

define('DIR_FS_ADMIN', '/hsphere/local/home/mwelch/www.thrift4kids.com/admin/'); define('DIR_FS_CATALOG', '/hsphere/local/home/mwelch/www.thrift4kids.com/');

define('DIR_FS_FILE_MANAGER_ROOT', '/hsphere/local/home/mwelch/www.thrift4kids.com/'
define('DIR_FS_SQL_CACHE', '/hsphere/local/home/mwelch/www.thrift4kids.com/cache');?>

thanks!

[colemanpa]

Yes in the /includes/configure.php and admin/includes/configure.php you have to change all the places that have your URL in it, sorry I thought you understood that.

Looks like you did a great job.

pete

[mw4kids]

thanks but still have some trouble shooting to do
I just made those changes on those files and got a HTTP 404 error on my website page & my Admin to my zencart went blank.

Any ideas?

(sorry I know it's late)

[colemanpa]

yea every where it said /hsphere/local/home/mwelch/ change that back to /hsphere/local/home/mwelch/thrift4kids.com/

That's pointing to a directory that exists

pete

[colemanpa]

when you get that done, test you should be able to log on to admin but customer are having trouble logging on!