Contest System [support thread]

[skipwater]

By the text of this page it makes me think that it will pull data on customers who made purchases and list them. I can then add them to the current contest from here based on the fact they made a purchase during the contest dates.

Yes it will pull data on customers who made purchases. By clicking the confirm button it will add them to the contest.

Thanks for the typo info 'brought' should be "bought".

Oh, just a possible bug heads up, nothing major. But if you choose not to use a qualifying question, the submit button disappears.

This was a known bug it has been fixed in version 1.4 I uploaded v1.4 today so give it a day or two and it will show up in the software add on section.

Skip

[ibparn]

Skip, I've been running it and it's been great. We are getting lots of "real" traffic and it's generating sales...

Thanks...
Ibparn

[skipwater]

Skip, I've been running it and it's been great. We are getting lots of "real" traffic and it's generating sales...

Thanks...
Ibparn

I am glad to here that in these hard times it is good to hear positive feed back.

Skip

[divaboutiques]

I love the mod, but I have a couple of concerns:

I went and tried to the enter the contest to make sure everything was going okay, but then I ran into a problem.

I enter all the information


But then this is the error I get at the top:

Error: Your name must not be empty.
Error: Your e-mail address must be a valid e-mail address.
Error: You have not entered an answer to the qualifing question.

But when I go in my admin under contest prize entry the name & email was there. How can I get the errors to disappear when submitting the form..........


Also I picked a winner for last month winner, but I don't think the winner received the email

[skipwater]

Error: Your name must not be empty.
Error: Your e-mail address must be a valid e-mail address.
Error: You have not entered an answer to the qualifing question.

But when I go in my admin under contest prize entry the name & email was there. How can I get the errors to disappear when submitting the form..........


Also I picked a winner for last month winner, but I don't think the winner received the email

I could not recreate your issue on my test system.
But I did enter your contest and did get the errors.
I have attached a zip file with version 1.5 file of tpl_contest_default.php that I have been working on that might have the fix you need.
Backup your existing /includes/templates/YOUR_TEMPLATE/templates/tpl_contest_default.php file.
Unzip the file and upload tpl_contest_default.php to
/includes/templates/YOUR_TEMPLATE/templates/tpl_contest_default.php replacing the original.

Depending on how you run your contest you could re-email the winner.

[divaboutiques]

I could not recreate your issue on my test system.
But I did enter your contest and did get the errors.
I have attached a zip file with version 1.5 file of tpl_contest_default.php that I have been working on that might have the fix you need.
Backup your existing /includes/templates/YOUR_TEMPLATE/templates/tpl_contest_default.php file.
Unzip the file and upload tpl_contest_default.php to
/includes/templates/YOUR_TEMPLATE/templates/tpl_contest_default.php replacing the original.

Depending on how you run your contest you could re-email the winner.

I just uploaded the new file you attached but the error message still appeared

[skipwater]

I just uploaded the new file you attached but the error message still appeared

After feather investigation into your error. What I have found is that your contact page is also having the same issue.
So that leads me to believe your theme is causing the issue.

I am not 100% sure about that but you might want to try and get the contact page error fixed and once that is fixed I feel the contest page will also be fixed.

Skip

[divaboutiques]

After feather investigation into your error. What I have found is that your contact page is also having the same issue.
So that leads me to believe your theme is causing the issue.

I am not 100% sure about that but you might want to try and get the contact page error fixed and once that is fixed I feel the contest page will also be fixed.

Skip

I just did a test run on my contact us page and I didn't get any error at the top or on the form?

[skipwater]

Here is what I did on your contact page.
1. I did not enter any info and clicked send.
Got the three error messages.
2. Next entered email info and clicked send.
Still got all 3 error messages. This should have changed to show only two error messages.
3. Entered name and email info click send.
Still got all 3 errors messages.

I am at a loss there is something trapping the values that are not seen by the error trapping code.

What add on mods to you have loaded may be I can load them in my test site and try to recreate the errors.

Skip

[stampsville]

Diva Boutiques

I just tried your contest and got the errors as mentioned. Try to add a qualifier question and see if that helps.