Trouble w/ customer sending Gift Certificate

[gobrinton]

Logged in as test user...

I can purchase a Gift Certificate and it seems to work fine. The amount shows correct in my shopping cart and I can even redeem it while making a new purchase.

When I attempt to email some of that gift certificate balance to a friend (from the customer account page) it shows this error...



Home > Login Time Out

Whoops! Sorry, but you are not allowed to perform the action requested.

You are still logged in to your account and may continue shopping. Please choose a destination from a menu.

[gobrinton]

Add to above post:

All other email functions are working. I am able to send emails from the acp.

[gobrinton]

Followup:

This started working correctly when I switched from a shared ssl to a private ssl. A few other minor issues with the store were also cleared up with the new certificate. Go figure.

[Ajeh]

Thanks for posting the solution that worked for you ...

However, it sounds like there was a problem with your shared secure that the private secure coincidentally fixed ...

[gobrinton]

Some of the problem may have been with the domain configuration itself. I was forced to make a change there as well.

You see, my store was on an add-on domain. At first I didn't think that would be a problem. Well, we live and learn...

When I purchased my ssl certificate, I had a rude awakening. First I tried to install it myself and had problems. When I asked my host for help they told me they could not install it on an add-on domain. But they could, however, switch my store domain to be the primary.

I spent the next few days re-installing six different websites and reconfiguring several email accounts, all on that hosting account.



It was sort of a blessing in disguise because I like it better this way. All my sites are better organized now and I cleaned out the sludge.

Anyway, I think everything in my store works correctly now. ...well, except for one poorly written module, but we won't go there.