Hi,
I have 3 error logs, but how do I decipher them to know what the error is?
Bill
Hi,
I have 3 error logs, but how do I decipher them to know what the error is?
Bill
Sorry,
The files are named PAYPAL_CURL_EC etc.
Does this help?
Bill
What error are you looking for?
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Thats what I'm not sure about.
The error is related to the PayPal_Curl I suspect.
It shows a transaction but it does not show up on the paypal site.
last portion of error log
[CURL_ERRORS] => )GetExpressCheckoutDetails, Elapsed: 778ms -- Success
Does this help?
Bill
So ... are you looking for PayPal problems? Or are you looking for something else?
Surely there's some history behind you going looking for debug logs? Care to share it?
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Yes,
The history comes from not receiving the middle digits via email.
While I was investigating I noticed the error logs in the cache folder (3) and that the order date in them were not showing up on the paypal site.
I am wondering why the orders are not showing up and where has the money gone based on the success portion of the log.
Bill
The PayPal logs have nothing to do with Credit Card middle-digits being sent in an email.
The PayPal Express Checkout transactions consist of three steps: SetExpressCheckout details (which prepares and sends customer to PayPal site), GetExpressCheckout (which retrieves data from PayPal based on what customer filled in on the PayPal site), and DoExpressCheckoutPayment (which actually captures the payment). If you're seeing only "Set" and/or "Get" logs, but no corresponding "Do" logs, then you're just simply seeing cases where customers abandoned the payment process before actually completing payment. That's entirely normal and no reason for alarm on the technical level. As for reasons why customers may be abandoning payment, well, that's an entirely different topic for another discussion.
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Ahhh,
I presume that they are abandoned orders.
Thank you very much
Bill
Okay, moving forward,
It appears as thought the paypal orders are working, they are in the account, but i will show you the two logs for each purchase that I will need help with.
[30-Jan-2009 15:10:19] PHP Fatal error: Call to a member function on a non-object in /includes/functions/functions_email.php on line 287
[31-Jan-2009 13:56:58] PHP Warning: Division by zero in /includes/modules/order_total/ot_group_pricing.php on line 79
I left out part of the address for what I thought would be sensitive info.
Bill
Quote from the text on both of the "New Post" and "Reply" screens:And I'll add ... Have you looked in the Known Issues section for possible fixes? ie: http://www.zen-cart.com/forum/showth...733#post487733NOTE: When making a post, be sure to include relevant information such as:
* What version of Zen Cart are you using?
* Has your site been upgraded? When? From what version(s)?
* What addons have you installed? When?
* In what ways is your site customized or different from a brand new uncustomized install?
* If you're encountering display/layout problems, post your site URL* so it can be seen in action.
* If you're encountering problems that could be related to your server or hosting company, include the name of your hosting company (not their URL).
* HAVE YOU LOOKED IN THE FAQ AREA for answers to your question? (ie: a search for your error message or what you want to edit/change, etc)
* Have you searched the FORUM for your error message or for answers to the question you're asking?
* WHEN did the problem "start"? How does that compare with other events of your hosting company, changes you've made to your site files/addons, or your admin settings, etc?
* If this is your first store, have you tested all aspects of transactions before going live?
*NOTE: Search engines index this site very quickly. Posting your URL will cause your site and your post to show up in search engines. If you want to prevent that, put spaces between each letter of the domain name in your URL.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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