Results 1 to 3 of 3

Hybrid View

  1. #1
    Join Date
    Feb 2009
    Posts
    2
    Plugin Contributions
    0

    Default charged Shipping weight is higher than actual shipping weight

    I am having trouble with my zone rates and I have attached a copy of the shipping estimator below. The problem is that the total weight comes to 4.4lbs but the charged weight is 7.4lbs. This is adding a huge cost to my shipping to the US.

    I dont understand why it is adding the extra 3lbs to the shipping weight.

    Zen Cart 1.3.8a
    Database Patch Level: 1.3.8
    v1.3.8 [2008-12-18 21:31:23] (Fresh Installation)
    v1.3.8 [2008-12-18 21:31:23] (Fresh Installation)
    PHP Vers 5.2.8

    www.somekindofbliss.com/online

    ####################################################################################################__
    Total Items: 5 Weight: 4.4lbs Amount: $74.00
    Country:
    State/Province:

    Post/Zip Code:

    Shipping quotes are based on the address information you selected:
    United States
    Available Shipping Methods Rates
    Store Pickup (Walk In) $0.00
    Zone Rates (Shipping to US (1 x 7.40lb(s))) $85.00
    ##############################################################################################################

    This is the info I have in the zone rate for the US.

    1:20.00,1.5:29.00,2:36.00,2.5:38.00,3:42.00,3.5:46.00,4:53.00,
    5:61.00,6:70.00,7:77.00,8:85.00,9:93.00,10:100.00,12:115.00,
    14:132.00,16:150.00,20:175.00

    Paul

  2. #2
    Join Date
    Feb 2009
    Posts
    2
    Plugin Contributions
    0

    Default Re: charged Shipping weight is higher than actual shipping weight

    Ok, being a newbie to this i have just found the answer to my own question. It was the tare weight settings. I have been struggling with this for 3 weeks, and found it by accident.

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: charged Shipping weight is higher than actual shipping weight

    Answers to most questions can usually be found within 5 minutes to 6 hours of posting your original question ...

    Thanks for the update on what the solution was that you found ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

Similar Threads

  1. v151 UPS shipping weight less than actual weight - disagrees with shopping cart
    By robbarent in forum Addon Shipping Modules
    Replies: 14
    Last Post: 14 Mar 2013, 03:51 PM
  2. Replies: 2
    Last Post: 12 Feb 2013, 01:23 AM
  3. Displaying actual Weight and Shipping Weight?
    By KenshiroU in forum Templates, Stylesheets, Page Layout
    Replies: 0
    Last Post: 17 Jan 2013, 04:48 PM
  4. Shipping suddenly not charged for attributes adding weight
    By udos in forum Setting Up Categories, Products, Attributes
    Replies: 9
    Last Post: 1 Sep 2009, 09:00 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR