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  1. #11
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    Jan 2009
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    Default Re: (The shipping rate cannot be determined at this time):

    Steve,
    I figured it had to be late out there. Just got finished with Top Gear and it's time for dinner. Thank you for your assitance today, it is greatly appreciated. I am not done trying to figure this out myself, I have just run out of steam for the day.
    Thanks again Steve.
    Regards,
    Mike

  2. #12
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    Default Re: (The shipping rate cannot be determined at this time):

    Am I really the only person with this issue?
    Very strange...
    Regards,
    Mike

  3. #13
    Join Date
    Sep 2003
    Location
    Ohio
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    6

    Default Re: (The shipping rate cannot be determined at this time):

    Could you get, from the server, the ID on the file:
    /includes/modules/shipping/zones.php
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  4. #14
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    Default Re: (The shipping rate cannot be determined at this time):

    Linda,
    Would this be what you are referring to?

    * @version $Id: zones.php 6347 2007-05-20 19:46:59Z ajeh $

    And btw, I have NO problem paying for help. I just need to know this can be fixed before I spend money that is not mine.

    Regards,
    Mike

  5. #15
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: (The shipping rate cannot be determined at this time):

    Yes that was it ...

    Now, if you go to the Admin and look in the Modules ... Shipping ... and click on Edit ... do you see this:
    Zone 1 Countries
    Comma separated list of two character ISO country codes that are part of Zone 1.
    Set as 00 to indicate all two character ISO country codes that are not specifically defined.
    Read it carefully ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  6. #16
    Join Date
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    Default Re: (The shipping rate cannot be determined at this time):

    Linda,
    Sorry for not getting back to you last night...
    I think I understand where you are pointing me too. I have added the neccessary comma needed and Domestic Shipping seems to be fixed.

    It no longer says Shipping Rates (Shipping to US):
    It now says Shipping Rates (Shipping to ):

    International is another story. The international shipping is still not being calculated in the Order Total part of the page seen here.


    Did I not take your advice correctly? Or am I just a complete moron when it comes to this?

    I very much appreciate your time and effort here Linda.
    Regards,
    Mike

  7. #17
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    Default Re: (The shipping rate cannot be determined at this time):

    However, if I add one more product to the cart...
    Whalaa, it works perfectly. I am so missing something here!!!


    Regards,
    Mike

  8. #18
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: (The shipping rate cannot be determined at this time):

    Check the Products you are adding to the Cart ...

    Are any of them marked as:
    Always Free Shipping YES
    Virtual Products YES
    Downloads

    One thing I was wondering is if you save all the Shipping settings on your Shipping modules to NotePad and then do a REMOVE, INSTALL and re-configure do they start working correctly?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  9. #19
    Join Date
    Jan 2009
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    Default Re: (The shipping rate cannot be determined at this time):

    Linda,
    We only have one product that comes in 6 lovely colors
    And yes, that product has everything marked NO for the radios you asked about.

    I have also done the C&P - remove/re-install. Should I try this again perhaps?

    Your help is greatly appreciated. It's always the little things that hault the launch.

    Regards,
    Mike

  10. #20
    Join Date
    Sep 2003
    Location
    Ohio
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    6

    Default Re: (The shipping rate cannot be determined at this time):

    On the Zone 2 ... you have a slew of Countries in there are they suppose to be all the countries except the US?

    If so, why not use 00 where it says use 00 for all countries not otherwise defined?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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