Hi everyone,
I'm running Zen Cart v1.3.8a, I've been testing a new shop for the past week or so and in the past few days I installed the Easy Populate tool so I could upload information as needed. I'm having a problem where (seemingly) random products are being classed as top level products as well as being placed in a category.
The error that appears at the bottom of the page is this:
WARNING: You have Products in the Top Level Category. This will cause pricing to not work properly in the Catalog.
I installed the shop at first and I put the categories in myself. Then I added a single product myself and everything went fine. Then after installing E.P. I tried uploading a new product using a txt file, so I downloaded the data file containing the shop info, added a new product and I set it to go to the same category as the one I added myself. I gave the product a unique product code too.
Then when I imported the information it said it amended one product successfully, added a new one and successfully linked one. I checked and the new product I added is in the top level, has the yellow symbol next to it and there's a copy of it in the category I set (again with a yellow symbol). My aim was just to have the product in the category so this is completely confusing me!
If I re-download the shop comma delimited file the product is then listed twice in the text file. If I use the number 9 on the status it removes both versions of the product as well.
I tried removing all of the categories and re-adding them again. But I can't work out why it keeps doing this. I've tried deleting the products and adding say 10 at once and sometimes it's still 'linking' these products.
I hope this all makes sense, I don't understand about the linking side so it could be something I'm doing wrong. I've tried looking through the comma delimited file to compare the products (to see if I'm missing anything) and as far as I can see everything is the same.
Oh and I don't know if this is relevant but when I open the product to edit it, the product's master category has a drop down box, one's the chosen category and the other is 'Invalid Master Category'
I did find a similar thread to this but I wasn't sure if this was the issue:
http://www.zen-cart.com/forum/showthread.php?t=54477
Thanks in advance!!
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