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  1. #11
    Join Date
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    Default Re: Authorize SIM - (97) This transaction cannot be accepted.

    Quote Originally Posted by DrByte View Post
    Since SIM module takes you to the authorize.net website to enter the credit card details, you'll have to contact authorize.net for support about why that's not happening for you specifically.
    when i click on the credit card option for payment, then i hit next, i got right to the order screen, but it dosent go anywhere etc.
    no redirect

  2. #12
    Join Date
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    Default Re: Authorize SIM - (97) This transaction cannot be accepted.

    Are you referring to the "checkout-confirmation" screen?

    See, the challenge of using an off-site payment method such as SIM is that the customer has to leave your site. Thus, the checkout flow is broken up. The redirect happens AFTER the confirmation screen.

    In the case of SIM, the flow is this:
    1. Checkout-Shipping (choose a method)
    2. Checkout-Payment (choose a method)
    3. Checkout-Confirmation (review payment details before clicking Confirm to go to site to enter CC info)
    4. redirect to authnet site, to enter CC details on the authnet website
    5. return to store with Checkout-success

    If you use AIM or another live gateway that collects CC details directly on your site, the checkout process is cleaner and less confusing:
    1. Checkout-Shipping (choose a method)
    2. Checkout-Payment (choose a method, AND enter your CC numbers/details)
    3. Checkout-Confirmation (review payment details, and when you click Confirm, the payment transaction is handled silently in the background)
    4. Checkout-Success screen appears with confirmation of payment being accepted.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #13
    Join Date
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    Default Re: Authorize SIM - (97) This transaction cannot be accepted.

    Quote Originally Posted by DrByte View Post
    Are you referring to the "checkout-confirmation" screen?

    See, the challenge of using an off-site payment method such as SIM is that the customer has to leave your site. Thus, the checkout flow is broken up. The redirect happens AFTER the confirmation screen.

    In the case of SIM, the flow is this:
    1. Checkout-Shipping (choose a method)
    2. Checkout-Payment (choose a method)
    3. Checkout-Confirmation (review payment details before clicking Confirm to go to site to enter CC info)
    4. redirect to authnet site, to enter CC details on the authnet website
    5. return to store with Checkout-success

    If you use AIM or another live gateway that collects CC details directly on your site, the checkout process is cleaner and less confusing:
    1. Checkout-Shipping (choose a method)
    2. Checkout-Payment (choose a method, AND enter your CC numbers/details)
    3. Checkout-Confirmation (review payment details, and when you click Confirm, the payment transaction is handled silently in the background)
    4. Checkout-Success screen appears with confirmation of payment being accepted.

    yeah i get error 97 after i hit confirm

  4. #14
    Join Date
    Jan 2004
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    274

    Default Re: Authorize SIM - (97) This transaction cannot be accepted.

    I've never seen that kind of problem specifically. Maybe your server can't calculate the fingerprint required for the SIM module to work.
    Who are you hosted with?
    Have you at least tried the AIM module?
    Posted via Mobile Device

  5. #15
    Join Date
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    Default Re: Authorize SIM - (97) This transaction cannot be accepted.

    Quote Originally Posted by DrByte View Post
    I've never seen that kind of problem specifically. Maybe your server can't calculate the fingerprint required for the SIM module to work.
    Who are you hosted with?
    Have you at least tried the AIM module?
    Posted via Mobile Device
    I am going to try the AIM tonight, once i get an ssl with go daddy..thats who my domain is hosted with..

    my dedicated server is with aplus.net

    Yeah when i hit confirm order i get this

    The following errors have occurred.
    (97) This transaction cannot be accepted.

  6. #16
    Join Date
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    Default Re: Authorize SIM - (97) This transaction cannot be accepted.

    What timezone is your server located in?
    What timezone are YOU in?
    Perhaps the "expiry" is a result of your server being too many timezones away, such that when it calculates the fingerprint to send with the SIM transaction, it's already expired?

    What version of Zen Cart are you using?
    What addons have you installed?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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