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  1. #1
    Join Date
    Jan 2007
    Location
    England
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    Default suddenly 'whoops your session has expired' with Secure Trading payments

    Since last night, we have had issues with a customers payment system. They use secure trading, and on checkout are whisked off to secure trading to pay, enter their details and then are sent back to the zencart.

    That still happens, but when they are taken back to zencart it says 'whoops your session has expired'.

    No settings that we know of have been changed, and we have the recommended session values in configuration.

    Anyone have any ideas?

    Also is there a way to check that the zenid has been passed to the secure trading form?

    thanks

  2. #2
    Join Date
    Jan 2007
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    England
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    Default Re: suddenly 'whoops your session has expired' with Secure Trading payments

    Infact the message on return to zencart is:

    [FONT=Helvetica]hoops! Sorry, but you are not allowed to perform the action requested.[/FONT]

  3. #3
    Join Date
    Jan 2007
    Location
    England
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    Default Re: suddenly 'whoops your session has expired' with Secure Trading payments

    The url in the browser when it comes back to zencart is:

    /index.php?main_page=time_out&zenid=cbef15e5a88c9bb126284aec64173aaa

    so the zenid is there. But why is it timing out? and not going to checkout success?

    Ive checked the callback file which is correct: /index.php?main_page=checkout_process

    What reason would it go to timeout?

  4. #4
    Join Date
    Jan 2007
    Location
    England
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    Default Re: suddenly 'whoops your session has expired' with Secure Trading payments

    ok fixed. Turns out secure trading had messed up the files located on their ftp server......!

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR