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  1. #1
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    Default paypal checkout internal server error

    Hi,
    I encountered an error while test checkout using my paypal IPN. After i click on the 'Paypal' icon to checkout, I receive the message below:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.



    --------------------------------------------------------------------------------

    Apache/1.3.33 Server at www.etechbest.com Port 80



    Everthing is OK before moving to godaddy.
    The other checkout options are running smoothly, such as google checkout.

    We have been working on this for a long while, but no success.

    Please advise, thanks.

  2. #2
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    Default Re: paypal checkout internal server error

    Quote Originally Posted by transtor View Post
    Everthing is OK before moving to godaddy.
    Way too many people have the same experience when moving to GoDaddy's inferior hosting services.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: paypal checkout internal server error

    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
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    Default Re: paypal checkout internal server error

    Quote Originally Posted by DrByte View Post
    1. Go to Admin->Configuration->My Store ... and set CURL Proxy Status = false
    We have set the CUrL Proxy Status to FALSE. But STILL have the same problem.

    Any other options/solutions?

  5. #5
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    Default Re: paypal checkout internal server error

    and what does the lest message mean?

    Apache/1.3.33 Server at www.etechbest.com Port 80

    Does it have anything to do with the PORT 80?
    If so, how to enable this port 80?

    Thanks

  6. #6
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    Default Re: paypal checkout internal server error

    Almost ALL webservers operate on port 80
    That's a message from your webserver. It's informational only. Ignore it.
    Unless of course the URL in the message is not your site.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: paypal checkout internal server error

    You'll have to contact your hosting company to find out what's causing the "internal server error" ... because it's most likely being triggered BY your server ... and their tech support has access to the logs which explain what "rules" are triggering the error message.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
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    Default Re: paypal checkout internal server error

    Quote Originally Posted by DrByte View Post
    You'll have to contact your hosting company to find out what's causing the "internal server error" ... because it's most likely being triggered BY your server ... and their tech support has access to the logs which explain what "rules" are triggering the error message.
    Thanks!

    I contacted the godaddy server rep just now. He told me that everything including checkout using paypal is OK at his end.
    He suggested us to check the codes, the links connecting paypal, ourwebsite and the server.

    All your answers are still welcomed!

    Thanks!

 

 

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