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  1. #1
    Join Date
    Jul 2008
    Posts
    135
    Plugin Contributions
    0

    red flag Can not ship to your area???

    Just wondering what is the proper shipping module and product settings if all your products are downloads? I currently use only Flat Rate (set to $0.00) with no zone restriction and in the products I have it to No, Skip Shipping Address and
    No, Always Free Shipping but for some reason our customers are getting a "we do not ship to your area message". Do we have a wrong setting somewhere?

    Patty

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Can not ship to your area???

    Downloads should never see the checkout_shipping page ...

    Make sure that your Download Products are marked for:
    Product is Virtual: No, Shipping Address Required

    Always Free Shipping: No, Normal Shipping Rules
    Downloads "know" there is no shipping based on the filename on the Attribute ...
    Linda McGrath
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