Hi,

I recently moved my shop to a new server and I'm now experiencing some errors in Admin, hope you can help.
ZenCart version 1.3.8a
PHP version 5.2.8
MySQL version 5.0.67 (old server was MySQL 4.x.x)

I get the error message "There was a problem retrieving transaction details." when I follow this workflow:
'Admin' -> 'Customers' -> 'Orders'
Click 'Edit' on an individual order eg. to update status
Click 'Back' to return to Orders list, error message appears.

There are 2 log files created:

[FONT="Courier New"]2009-03-26 01:35:20
-------------------
(live transaction) --> https://payflowpro.verisign.com/transaction
Request Headers:
Array
(
[0] => Content-Type: text/namevalue
[1] => X-VPS-Timeout: 45
[2] => X-VPS-VIT-Client-Type: PHP/cURL
[3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart - Payflow Pro
[4] => X-VPS-VIT-Integration-Version: 1.3.8a
)


Request Parameters: {GetTransactionDetails}
Array
(
[ORIGID] => ETJP3CA64308
[TENDER] => C
[TRXTYPE] => I
[VERBOSITY] => MEDIUM
[REQUEST_ID] => 1238070919
[USER] => *********
[PWD] => **********
[PARTNER] => ********
[VENDOR] => *******
)


Response:
Array
(
[RESULT] => 0
[PNREF] => EREP3CD189DA
[TRANSSTATE] => 8
[ORIGRESULT] => 0
[ORIGPNREF] => ETJP3CA64308
[RESPMSG] => Approved
[AUTHCODE] => 111111
[AVSADDR] => Y
[AVSZIP] => Y
[CVV2MATCH] => Y
[CORRELATIONID] => 130f8b44d7982
[PROCAVS] => F
[PROCCVV2] => M
[SETTLE_DATE] => 2009-03-26 04:39:28
[IAVS] => Y
[REQUEST_ID] => 1238070919
[CURL_ERRORS] =>
)


GetTransactionDetails, Elapsed: 858ms -- Succeeded
[/FONT]
....and....

[FONT="Courier New"]2009-03-26 01:35:20
-------------------
(live transaction) --> https://payflowpro.verisign.com/transaction
Request Headers:
Array
(
[0] => Content-Type: text/namevalue
[1] => X-VPS-Timeout: 45
[2] => X-VPS-VIT-Client-Type: PHP/cURL
[3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart - Payflow Pro
[4] => X-VPS-VIT-Integration-Version: 1.3.8a
)


Request Parameters: {GetTransactionDetails}
Array
(
[ORIGID] => ETJP3CA64308
[TENDER] => C
[TRXTYPE] => I
[VERBOSITY] => MEDIUM
[REQUEST_ID] => 1238070919
[USER] => *********
[PWD] => **********
[PARTNER] => ********
[VENDOR] => *********
)


Response:
Array
(
[] =>
[DUPLICATE] => 1
[REQUEST_ID] => 1238070919
[CURL_ERRORS] =>
)


GetTransactionDetails, Elapsed: 1314ms -- Failed[/FONT]


So it seems to be a duplicate REQUEST_ID. I've checked PayPal and Zencart transaction information and I am not receiving duplicate orders. I know this is a similar problem that others have posted about but no posts matched my experience exactly. Any suggestions?

Many thanks