What version of Zen Cart are you using? Zen Cart 1.3.8a
Has your site been upgraded? When? From what version(s)? no
What addons have you installed? When? no addons added but a template
In what ways is your site customized or different from a brand new uncustomized install? new template
If you're encountering display/layout problems, post your site URL* so it can be seen in action. http://www.candygiftboutique.com
If you're encountering problems that could be related to your server or hosting company, include the name of your hosting company (not their URL). Mountain Valley Hosting
HAVE YOU LOOKED IN THE FAQ AREA for answers to your question? (ie: a search for your error message or what you want to edit/change, etc)yes
Have you searched the FORUM for your error message or for answers to the question you're asking? yes
WHEN did the problem "start"? How does that compare with other events of your hosting company, changes you've made to your site files/addons, or your admin settings, etc? It started when i added a help chat code to main page through the html editor in admin area.

I dont understand how the new products listing on main page has disappeared like that.

Please help..thanks,