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  1. #1
    Join Date
    Apr 2009
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    15
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    Default Error: Catalog images directory does not exist: /public_html/store/images/

    ive just gone to my store and all the product images have gone there just a red x there now
    when i login to my admin panel and go to add new product it says at the top in a red box it says

    Error: Catalog images directory does not exist: /home/angel/public_html/store/images/

    then when you go to add new product just above whjere it says
    product status it says
    Fatal error: Call to a member function read() on a non-object in /home/angel/public_html/store/admin/includes/modules/product/collect_info.php on line 441

    what does this mean and can it be fixed thankyou for any help

  2. #2
    Join Date
    Mar 2007
    Location
    AZ
    Posts
    1,911
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    2

    Default Re: can any one help please

    Did you delete your images folder or set the permissions too low to allow access?

    Tina

  3. #3
    Join Date
    Apr 2009
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    Default Re: can any one help please

    when i gointo my ftp folder and locate the folder it says it cant find it is there i was wondering if it is something to do with the css sheet that maybe there is a command or something missing
    that helps the images show up

  4. #4
    Join Date
    Jun 2005
    Location
    Cumbria, UK
    Posts
    10,263
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    3

    Default Re: Error: Catalog images directory does not exist: /public_html/store/images/

    ... nothing to do with CSS...

    ... either there IS an "images" folder in your ZC installation directory... or there ISN'T.

    What were you doing with the site just prior to the folder being reported "missing"?
    20 years a Zencart User

  5. #5
    Join Date
    Apr 2009
    Posts
    15
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    Default Re: Error: Catalog images directory does not exist: /public_html/store/images/

    i was changing the color of the front page and when i tested it it was all there ok

    gone to the site tonight and all the images gone
    http://heartofessence.com/store/

    but in my ftp folder there is a folder that says images and all the ones that were uploaded are still there where they always been

  6. #6
    Join Date
    Jun 2005
    Location
    Cumbria, UK
    Posts
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    3

    Default Re: Error: Catalog images directory does not exist: /public_html/store/images/

    On your local machine (home computer), navigate your FTP program to the folder where you unzipped the ZC software.

    Then, in the other FTP pane (remote server) navigate to the installation level where you put the ZC software.

    On BOTH panes, you should now see:

    admin
    cache
    download
    editors
    email
    extras
    images
    includes
    media
    pub


    (no need to have docs or zc_install on the remote server).

    Is there an images folder showing? Are its CHMOD permissions set to (at least) 755 ?
    20 years a Zencart User

  7. #7
    Join Date
    Apr 2009
    Posts
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    Default Re: Error: Catalog images directory does not exist: /public_html/store/images/

    i have got it sorted now thankyou for your help the images folder was not there dont no how it just went but thankyou for your help truley appreciated

 

 

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