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  1. #1
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    Default Email Error: Could not instantiate mail function. Please check Admin->Configuration->

    I have using the most current version of Zen. I have used the same version on a previous website and found no difference in email configuration that i posted on this site from the previous. Yet im getting the same error as eveyrone else.
    Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.

    I have searched and found no previous answer to fix this problem.

    E-Mail Transport Method PHP
    E-Mail Linefeeds LF
    Use MIME HTML When Sending Emails false
    Send E-Mails true
    Email Archiving Active? false
    E-Mail Friendly-Errors false
    Email Address (Displayed to Contact you) sales@KentuckyTasteBuds.com
    Email Address (sent FROM) sales@KentuckyTasteBuds.com
    Emails must send from known domain? Yes
    Email Admin Format? TEXT
    Send Copy of Order Confirmation Emails To sales@KentuckyTasteBuds.com
    Send Copy of Create Account Emails To - Status 0
    Send Copy of Create Account Emails To sales@KentuckyTasteBuds.com
    Send Copy of Tell a Friend Emails To - Status 0
    Send Copy of Tell a Friend Emails To sales@KentuckyTasteBuds.com
    Send Copy of Customer GV Send Emails To - Status 0
    Send Copy of Customer GV Send Emails To sales@KentuckyTasteBuds.com
    Send Copy of Admin GV Mail Emails To - Status 0
    Send Copy of Customer Admin GV Mail Emails To sales@KentuckyTasteBuds.com
    Send Copy of Admin Discount Coupon Mail Emails To - Status 0
    Send Copy of Customer Admin Discount Coupon Mail Emails To sales@KentuckyTasteBuds.com
    Send Copy of Admin Orders Status Emails To - Status 0
    Send Copy of Admin Orders Status Emails To sales@KentuckyTasteBuds.com
    Send Notice of Pending Reviews Emails To - Status 0
    Send Notice of Pending Reviews Emails To sales@KentuckyTasteBuds.com
    Set "Contact Us" Email Dropdown List
    Allow Guest To Tell A Friend false
    Contact Us - Show Store Name and Address 1
    Send Low Stock Emails 0
    Send Low Stock Emails To sales@KentuckyTasteBuds.com
    Display "Newsletter Unsubscribe" Link? true
    Audience-Select Count Display true
    SMTP Email Account Mailbox
    SMTP Email Account Password
    SMTP Email Mail Host
    SMTP Email Mail Server Port 465
    Convert currencies for Text emails £,£:€,€

  2. #2
    Join Date
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    Default Re: Email Error: Could not instantiate mail function. Please check Admin->Configurati

    With *your* server, you may need to use an alternate transport method, such as SMTPAUTH.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Email Error: Could not instantiate mail function. Please check Admin->Configurati

    I tried that with yahoo hosting, Maybe i used the wrong settings?

  4. #4
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    Default Re: Email Error: Could not instantiate mail function. Please check Admin->Configurati

    Yahoo hosting has been known to have difficulties running eCommerce software such as Zen Cart.
    You might look at the Email Troubleshooting guide here: http://www.zen-cart.com/wiki/index.p...Email_Problems ... it discusses a few thoughts related to Yahoo
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Email Error: Could not instantiate mail function. Please check Admin->Configurati

    I looked at that and now im stuck at

    Email Error: SMTP Error: Could not connect to SMTP host.

  6. #6
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    Default Re: Email Error: Could not instantiate mail function. Please check Admin->Configurati

    Quote Originally Posted by ersio View Post
    I looked at that and now im stuck at

    Email Error: SMTP Error: Could not connect to SMTP host.
    That means that the SMTP server details (mailbox, password, host/server, port) you specified aren't valid.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: Email Error: Could not instantiate mail function. Please check Admin->Configurati

    I assumed that and have double even triple checked..

    My only emial setup is sales@kentuckytastebuds.com
    the pw is what i use to log in and check email
    and i use smtp.mail.yahoo.com
    I've tried all 3 ports liste,d the 25, 587 and 465

    Whats weird is, its the same hosting, same info except a few changes in words like this is kentuckytastebuds instead of kennyspopcorn and yes the email cant be sent out.
    Last edited by ersio; 7 Apr 2009 at 08:44 PM.

  8. #8
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    Default Re: Email Error: Could not instantiate mail function. Please check Admin->Configurati

    I wanted to also add that with my "dummy" customer, he recieves emails still when he places an order or signs up a new account.

    Could this be because I see in my settings that its sales@KentuckyTasteBuds.com witht he capitalization?
    Can i just reinstall also or will this delete my customers and my previous orders.
    Last edited by ersio; 7 Apr 2009 at 09:03 PM.

  9. #9
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    Default Re: Email Error: Could not instantiate mail function. Please check Admin->Configurati

    Quote Originally Posted by ersio View Post
    I wanted to also add that with my "dummy" customer, he recieves emails still when he places an order or signs up a new account.
    I'm confused. Your post suggested that the error is happening on all emails. But now you're saying that customers ARE receiving your emails?


    Quote Originally Posted by ersio View Post
    Could this be because I see in my settings that its sales@KentuckyTasteBuds.com witht he capitalization?
    Normally capitalization in email addresses shouldn't matter. But ... you can always change it to lowercase and test it to find out ...

    Quote Originally Posted by ersio View Post
    Can i just reinstall also or will this delete my customers and my previous orders.
    Re-installing will certainly delete all data.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
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    Default Re: Email Error: Could not instantiate mail function. Please check Admin->Configurati

    I've used my dumby customer to let them place an order and they got an email. Yet when i try to send a email to any customers in admin or update their order status to shipped with any comment, the error comes up.

 

 
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