Originally Posted by
dropbop
Did you copy the files to your template folders?
Try double checking that you changed the names of the YOUR_TEMPLATE folders to the actual name of your template folders (includes/templates/yourtemplate). Its probably the most common mistake.
Another thing you could check is that you installed the SQL statement correctly, if at all.
If none of those are the problem, you may need to ask your website designer about it, they may have used some custom code that could be stopping it from working properly.
Hope that helps,
DB
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