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  1. #1
    Join Date
    Jul 2007
    Posts
    342
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    7

    Default Problem with Tax calculation

    HI,
    I have uploaded a couple of zen carts but I am having a problem with this one. The Tax rate is showing correctly but there is no calculation in the shopping cart. When I added the product in admin and the details of the product the tax was added automatically.
    Has anyone any ideas how to make the amount of tax appear and be calculated in the shopping cart.
    Zen version 1.3.8
    It looks like the problem is with order totals? Maybe I have missed uploading a file?
    Any help advice appreciated.
    Thanks

  2. #2
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
    10,569
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    25

    Default Re: Problem with Tax calculation

    Do you have a Tax module in Admin > Modules > Order Totals, and is it enabled?

    What values do you have for "Display Prices with Tax" and "Display Prices with Tax in Admin" in Admin > Configuration > My Store?
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  3. #3
    Join Date
    Jul 2007
    Posts
    342
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    Default Re: Problem with Tax calculation

    Thanks for the speedy reply.
    Yes the orders total has been enabled.
    Configuration 'show taxes' are both set to false.
    I have tried changing to true but it still didn't work.
    If you have ant other suggestion it would be welcome
    Thanks
    Ian

  4. #4
    Join Date
    Jul 2007
    Posts
    342
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    Default Re: Problem with Tax calculation

    Ok Found that if I change the basis of product tax and shipping tax to shipping rather than store it works ok.
    Does anyone know why this is not working if the basis is set to store?
    Thanks
    Ian

  5. #5
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
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    Default Re: Problem with Tax calculation

    Do you have set a zone for your store (Admin > Configuration > My Store)? If so, is it within one of your tax zones?
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  6. #6
    Join Date
    Jul 2007
    Posts
    342
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    7

    Default Re: Problem with Tax calculation

    Yes the zone is west midlands in (admin > config> myStore)

    It appears to be working now with this
    Display Prices with Tax false
    Display Prices with Tax in Admin false
    Basis of Product Tax Shipping
    Basis of Shipping Tax Store
    I was trying to set basis of product tax shipping to store and basis of shipping tax store and it didn't work.
    Thanks for responding.
    Ian


  7. #7
    Join Date
    Apr 2009
    Posts
    8
    Plugin Contributions
    0

    Default Re: Problem with Tax calculation

    I'm new to Zen cart and I'm running into the same issue. I even changed the Basis of Product and Shipping Tax to Shipping but no luck. I have an attachment of what I am getting. Any help will do. I'm using the latest build.


  8. #8
    Join Date
    Apr 2009
    Posts
    8
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    0

    Default Re: Problem with Tax calculation

    Nevermind, I figured it out. See I told you I was new.

 

 

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