Weight of an item @.25 pounds but on check out 3.25
I have an item that its weight is .25 pounds, but when i go to check out, it adds 3 lbs on to my item, any ideas on this?
I am using United Parcel Service shipping.
Weight of an item @.25 pounds but on check out 3.25
I have an item that its weight is .25 pounds, but when i go to check out, it adds 3 lbs on to my item, any ideas on this?
I am using United Parcel Service shipping.
Admin> Configuration> Shipping and Packaging> Tare weight. See the FAQs for more details - look for "3 pounds"
Last edited by Kim; 4 May 2009 at 04:03 AM.
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how would i enter it, if my packaging weight is like 8oz? the only options is a % or by lbs
I believe you would want to enter 0:5
Since 8OZ = 1/2LB, 0:5 should designate that it is half a pound.
If all your products are weighed in ounces, you can change lbs to ozs. Use admin>tools>developers tool kit to find were lb and lbs are defined. If you check the Holzheimer's site in my sig, all the product weights are ounces.
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