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  1. #1
    Join Date
    Dec 2006
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    Default Table rate shipping by weight - miscalculated?

    Hi
    I have my shipping setup as a table rate, by weight. My product weights are entered in grams. Here is how my table looks:

    499:8.00,999:10.00,1499:15.00,1999:20.00,2499:25.00,2999:30.00,100000:35.00

    When I put a test order through the store, the product weight is 100 grams (so shoudl be $8 shipping) but it comes up as

    Table Rate (3 x 36.67grams) $24.00
    Best Way

    any idea why it is calculating this way?? Where is it getting the 3x? I only have one product in the cart (and regardless it only would need to ship once!) and where is it getting the 26.67 grams?? Is this something to do with having it in grams??

    Thanks in advance...

  2. #2
    Join Date
    Dec 2006
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    Default Re: Table rate shipping by weight - miscalculated?

    I should add that this is the newest version of zencart, with no mods installed.

  3. #3
    Join Date
    Aug 2006
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    Default Re: Table rate shipping by weight - miscalculated?

    You may want to check your settings in;
    admin - configuration - shipping/packaging
    ~Steve~

  4. #4
    Join Date
    Jul 2006
    Posts
    112
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    Default Re: Table rate shipping by weight - miscalculated?

    Table Rate (3 x 36.67grams) $24.00

    3 is pcs of boxes
    36.67 is the weight of each box

    24.0 should be 8.0 * 3 = 24.0

    perhaps you have a wrong setting of admin configuration. Steve maybe correct.

  5. #5
    Join Date
    Dec 2006
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    Default Re: Table rate shipping by weight - miscalculated?

    Thanks - the maximum package weight is exactly what it was!!

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR