Hi there
Hoping someone can help - feel I've done quite well building my first ever cart and getting to the current stage it's at. My problem is with the Zone Rates module which I have set to calculate by Item. I've had a re-think and now want to convert my shipping to Zone Rate via weight. All other shipping modules are turned off.
I tried doing this for my zone 1 country - changed the weight for a single product in Admin - Catalog so it had a weight of 1, went to the shipping module and changed the Zone Rate module to calculate by "Weight" instead of "Item", making it use 1:2.00,2:4.00 (i.e a weight of 1 shipping is $2, weight of 2 is $4). Then tested it by attempting to make a purchase and the message "The shipping rate cannot be determined at this time" appears in the Estimator and shipping shows as 0 in the checkout.
I'm wondering if I need to remove the Zone Rate module, then re-install it when changing from one calculation method to another?? Or maybe all my products need to have a weight entered rather than the one "test item" I changed??
Any thoughts welcome, thanks in advance!
Rich
www.bookshelves.co.nz
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