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  1. #1
    Join Date
    May 2009
    Posts
    14
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    0

    Default We are unable to find a USPS shipping quote suitable for your mailing address

    I am really confused here. I keep getting this error no matter where I am trying to ship to.

    We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
    If you prefer to use USPS as your shipping method, please contact us for assistance.
    (Please check that your Zip Code is entered correctly.)


    I have verified with USPS and I am on the production servers. I do not have any zones setup, and my zip code is setup correctly in Admin -> Configuration -> Shipping. Once I enabled debug mode I get the below message.

    <?xml version="1.0"?>
    <Error><Number>-2147219085</Number><Source>Rate_Respond.DomesticRatesV2;SOLServerRates.Rate_Respond</Source><Description>Invalid XML Element cannot be empty according to the DTD/Schema.
    </Description><HelpFile></HelpFile><HelpContext>1000440</HelpContext></Error>


    My website is www.winchestergems.com. Any help would be greatly appreciated.

    Thanks,
    Shane

  2. #2
    Join Date
    May 2009
    Posts
    14
    Plugin Contributions
    0

    Default Re: We are unable to find a USPS shipping quote suitable for your mailing address

    Ok I figured it out. You must follow the instructions in the below link to install the May 14th Patch, uninstall the module, reinstall, and reconfigure.

    http://www.zen-cart.com/forum/showthread.php?t=65732

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: We are unable to find a USPS shipping quote suitable for your mailing address

    Thanks for the update that installing the May 2008 USPS Update was able to fix the problem with the quotes ...
    Linda McGrath
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