UPS discounted rates not showing in UPS XML

[cspan27]

Hi Everyone,

I have searched the Zen Cart support and forum threads extensively for the solution to the problem I am having with no luck and I am hoping someone can give me the answer.

I have set up a shopping cart site at www.bigleyshoes.com/shop and I am having an issue with the UPS XML contribution. The account we have with UPS now has the negotiated discounted rates active on it and I have entered all the Access Key and UserID/Password information into the module correctly.

The problem I am having is that when I send an item with a certain weight and destination on the UPS site it comes up as $13 (discounted rate) but when I put the same item and destination into the UPS XML module it comes up as $22 (published rate). I am using the same method of shipping for both ways.

Is there something else I need to do so that the negotiated rates show up on my zen cart? I can't find a solution anywhere and any help would be greatly appreciated!

[tat2nu]

I am not sure if this will be helpful or not but I have been using the UPS XML module for some time now. It seems to get the prioritized(3-day, 2nd Day, Next Day) negotiated rate right always seems to be a little off on the ground rates. I looked into it and could not figure it out so I just accept it that way. I would be interested if you find and solution though.

Marc

[cspan27]

Thanks....would like to have a solution to this problem....it is very frustrating. UPS is impossible to deal with as they don't have any solutions to integrating the Online Tools to Zen cart or don't care to tell you how. The only solution I can find is this XML module and I need it to see discounted rates....some one help please!!!

[tat2nu]

The only other thing that I noticed in the past is that if your max package weight under 'configuration'>'shipping/packaging' is set too low then Zencart adds more packages and calculates the rate based on two or more packages going to the same address. Probably not your problem but I just remembered that it happened to me in the past when I started seeing that the customers were paying inflated rates.

Marc

[marcopolo]

I have another thread going on this issue...seems we are both having the same problem. As the XML module stands it seems it is not coded for negotiated rates, needs an aditional flag or so.

I'm working with UPS and hopefully will get this done. I will post the outcome / solution once I have it.

[tat2nu]

Good luck, I talked with people for weeks at UPS only to reach an abrupt stop when I got to the top. They insist that all integration be done by the software developer. I even brought it to there attention that there were many people that would like to utilize this module and the lower rates being shown during the checkout process would persuade more customers to choose UPS as their preferred shipping method. They just told me no.

Good luck and be sure to keep us posted.

Thanks,
Marc

[cwhittaker]

I am not sure if this will be helpful or not but I have been using the UPS XML module for some time now. It seems to get the prioritized(3-day, 2nd Day, Next Day) negotiated rate right always seems to be a little off on the ground rates. I looked into it and could not figure it out so I just accept it that way. I would be interested if you find and solution though.

Marc

Hi Marc,

I'm hoping you can help me, I am trying to install the UPS XML Shipping module into my online store and cannot find any information on how to do this. Could you give me some information or point me in the right direction?

Thanks in advance.

Cynthia.

[DazAna]

Thsi works great thank you!

[jjone]

HI,

the estimate does not show shipping rates by entering just zipcodes when the states/ provinces is not selected. the original UPS XML module shows rate with just zipcode without selecting states/provinces. this negotiated rate UPS XML does not work.

anyone knows how to fix this estimate rate for this negotiated rate UPS XML.?

thanks alot.

[abcisme]

I am using this negotiated rates add-on, but have a problem with the info it passes on to the admin. Instead of passing the customer's selected shipping rate such as "UPS Standard" or "UPS 3 Day Select" on to the admin, all orders show as the module description such as "United Parcel Service (1 pkg x 1.60 lbs total)".

This is a problem, because I can't differentiate whether the customer has selected standard or express shipping... Does anyone else have this problem? How could I correct this?