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  1. #1
    Join Date
    Jul 2009
    Location
    Prague, Czech Republic
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    Default Description not displaying when more than one item added

    Hi all,
    I have just installed Zen Cart as a demo for a customer and all has been fine until I try to add more than one product to a category.

    As soon as I do the main item description disappears. Examples below:

    Descriptions displaying
    http://hornby.cz/rana/index.php?main...&products_id=4

    Description not displaying
    http://hornby.cz/rana/index.php?main_page=index&cPath=7

    I notice that as soon as I add a second item the URLs change significantly, so perhaps that is something to do with the problem?

    Now whilst i am sure this is just a simple problem in the configuration rather than any kind of bug i cannot get my head around it - any help would be much appreciated









    # What version of Zen Cart are you using?
    -Latest stable release

    # Has your site been upgraded? When? From what version(s)?
    -No

    # What addons have you installed? When?
    -none

    # In what ways is your site customized or different from a brand new uncustomized install?
    -Using a customised red_passion template

  2. #2
    Join Date
    Jul 2006
    Location
    Montreal, Canada
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    2,279
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    Default Re: Description not displaying when more than one item added

    switch to Classic template temporary, dose classic template show product description ?

  3. #3
    Join Date
    Jul 2009
    Location
    Prague, Czech Republic
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    530
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    Default Re: Description not displaying when more than one item added

    Quote Originally Posted by tony_sar View Post
    switch to Classic template temporary, dose classic template show product description ?
    Hi, thanks for the reply,

    No, I have switched it now to Classic Contemporary Green and you can see it still doesnt show:
    http://hornby.cz/rana/index.php?main_page=index&cPath=7

  4. #4
    Join Date
    Jul 2006
    Location
    Montreal, Canada
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    Default Re: Description not displaying when more than one item added

    my next suggestion would be installing Debug utility found on Addon section. if there are any PHP errors , this utility will log it . that is the only thing i can suggest at this time.

  5. #5
    Join Date
    Jul 2009
    Location
    Prague, Czech Republic
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    Default Re: Description not displaying when more than one item added

    Quote Originally Posted by tony_sar View Post
    my next suggestion would be installing Debug utility found on Addon section. if there are any PHP errors , this utility will log it . that is the only thing i can suggest at this time.
    Sorry, I dont fully understand that - where do I find the debug utility/add-on section?

  6. #6
    Join Date
    Jul 2006
    Location
    Montreal, Canada
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    Default Re: Description not displaying when more than one item added

    you can download it here .
    http://www.zen-cart.com/index.php?ma...roducts_id=860

    follow the instruction on how to use this utility .

  7. #7
    Join Date
    Jul 2009
    Location
    Prague, Czech Republic
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    database error Re: Description not displaying when more than one item added

    Ah, sorry, I misunderstood you, I thought you meant something in the ACP

    Okay, I did that and no errors, ah well, looks like a fresh install is in order and see if I can ##############te it

 

 

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