10413 Transaction refused because of an invalid argument

[kthiru100]

Hello,

I have using paypal payment pro. My store default currency is HKD. When i use this currency and make purchase 10413 Transaction refused error displayed. I have also enable the debug in paypal. this is paypal error log

Nov-18-2009 06:29:55
getLineItemDetails 3
LineItemDetails:
Details:Array
(
[ITEMAMT] => 12245
[SHIPPINGAMT] => 14.9
[AMT] => 12259.9
[L_NUMBER0] =>
[L_QTY0] => 1
[L_NAME0] => CHANEL Horsehair * Quilted Lambskin Shoulder Bag
[L_AMT0] => 12245
[L_TAXAMT0] => 0
)


DEFAULT_CURRENCY = HKD
SESSION['currency'] = HKD
order->info['currency'] = HKD
$currencies->currencies[$_SESSION['currency']]['value'] = 1.00000000
currencies Object
(
[currencies] => Array
(
[USD] => Array
(
[title] => US Dollar
[symbol_left] => USD $
[symbol_right] =>
[decimal_point] => .
[thousands_point] => ,
[decimal_places] => 2
[value] => 0.12903300
)

[EUR] => Array
(
[title] => Euro
[symbol_left] => €
[symbol_right] =>
[decimal_point] => .
[thousands_point] => ,
[decimal_places] => 2
[value] => 0.08622830
)

[GBP] => Array
(
[title] => GB Pound
[symbol_left] => £
[symbol_right] =>
[decimal_point] => .
[thousands_point] => ,
[decimal_places] => 2
[value] => 0.07654340
)

[CAD] => Array
(
[title] => Canadian Dollar
[symbol_left] => $
[symbol_right] =>
[decimal_point] => .
[thousands_point] => ,
[decimal_places] => 2
[value] => 0.13531999
)

[AUD] => Array
(
[title] => Australian Dollar
[symbol_left] => AUD $
[symbol_right] =>
[decimal_point] => .
[thousands_point] => ,
[decimal_places] => 2
[value] => 0.13813099
)

[HKD] => Array
(
[title] => Hong Kong Dollar
[symbol_left] => HKD $
[symbol_right] =>
[decimal_point] => .
[thousands_point] => ,
[decimal_places] => 2
[value] => 1.00000000
)

)

[observers] => Array
(
)

)

=================================

Nov-18-2009 06:29:55
getLineItemDetails 7
checking subtotals...
itemamt: 12,245.00
taxamt:
shippingamt: 14.90
handlingamt:
-------------------
subtotal: 12,259.90
AMT: 12,259.90
-------------------
difference: 0 (abs+rounded: 0)
=================================

Nov-18-2009 06:29:55
getLineItemDetails 8
subtotals balance - okay
=================================

Nov-18-2009 06:29:55
before_process - DP-1
Beginning DP mode
=================================

Nov-18-2009 06:29:55
before_process - DP-4
optionsAll: Array
(
[ITEMAMT] => 12,245.00
[SHIPPINGAMT] => 14.90
[AMT] => 12,259.90
[L_NUMBER0] =>
[L_QTY0] => 1
[L_NAME0] => CHANEL Horsehair * Quilted Lambskin Shoulder Bag
[L_AMT0] => 12,245.00
[L_TAXAMT0] => 0.00
[STREET] => Bharathiyar street
[ZIP] => 641037
[CITY] => Cbe
[STATE] =>
[COUNTRYCODE] => IN
[EXPDATE] => 112010
[EMAIL] => kthiru100######################
[PHONENUM] => 0422-4351316
[BUTTONSOURCE] => ZenCart-DP_us
[CURRENCY] => USD
[IPADDRESS] => 122.165.56.39
[CARDISSUE] =>
)

optionsNVP: Array
(
[PAYMENTACTION] => Sale
)

optionsShipArray
(
[SHIPTONAME] => Thiru Krishnan
[SHIPTOSTREET] => Bharathiyar street
[SHIPTOCITY] => Cbe
[SHIPTOZIP] => 641037
[SHIPTOSTATE] => Cbe
[SHIPTOCOUNTRYCODE] => IN
)

Rest of data:
1,581.93 11 10 Thiru Krishnan MasterCard
=================================

Nov-18-2009 06:29:55
before_process - DP-5
resultset:
Array
(
[TIMESTAMP] => 2009-11-18T12:29:55Z
[CORRELATIONID] => 7d2c3f24bbfbd
[ACK] => Failure
[VERSION] => 2.3
[BUILD] => 1113251
[L_ERRORCODE0] => 10413
[L_SHORTMESSAGE0] => Transaction refused because of an invalid argument. See additional error messages for details.
[L_LONGMESSAGE0] => The totals of the cart item amounts do not match order amounts.
[L_SEVERITYCODE0] => Error
[AMT] => 12259.90
[CURRENCYCODE] => USD
[CURL_ERRORS] =>
)

=================================

Nov-18-2009 06:29:56
termEC-2
BEFORE: Token Data:
=================================

Nov-18-2009 06:29:56
termEC-10
Redirecting to checkout_payment - Stack: checkout_payment
Message: 10413 <!-- --> Transaction refused because of an invalid argument. See additional error messages for details. - The totals of the cart item amounts do not match order amounts.
Session Data: Array
(
[securityToken] => 974c01dd9e7d8ecfea4c485512628b8d
[customers_host_address] => ABTS-TN-Static-039.56.165.122.airtelbroadband.in
[cartID] => 73963
[cart] => shoppingCart Object
(
[contents] => Array
(
[253] => Array
(
[qty] => 1
)

)

[total] => 12245
[weight] => 0
[cartID] => 73963
[content_type] => physical
[free_shipping_item] => 1
[free_shipping_weight] => 0
[free_shipping_price] => 12245
[observers] => Array
(
)

)

[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => login
[mode] => NONSSL
[get] => Array
(
[action] => process
)

[post] => Array
(
)

)

[1] => Array
(
[page] => index
[mode] => NONSSL
[get] => Array
(
[cPath] => 2_42
[sort] => 20a
[action] => multiple_products_add_product
)

[post] => Array
(
)

)

[2] => Array
(
[page] => shopping_cart
[mode] => NONSSL
[get] => Array
(
[sort] => 20a
)

[post] => Array
(
)

)

[3] => Array
(
[page] => checkout_shipping
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

[4] => Array
(
[page] => checkout_payment
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

[5] => Array
(
[page] => checkout_confirmation
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

[6] => Array
(
[page] => checkout_process
[mode] => NONSSL
[get] =>
[post] => Array
(
)

)

)

[snapshot] => Array
(
)

[observers] => Array
(
)

)

[check_valid] => true
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => HKD
[today_is] => 2009-11-18
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 122.165.56.39
[new_products_id_in_cart] => 253
[valid_to_checkout] => 1
[cart_errors] =>
[customer_id] => 1
[customer_default_address_id] => 1
[customers_authorization] => 0
[customer_first_name] => Thiru
[customer_last_name] => Krishnan
[customer_country_id] => 99
[customer_zone_id] => 0
[messageToStack] => Array
(
[0] => Array
(
[class] => checkout_payment
[text] => 10413 <!-- --> Transaction refused because of an invalid argument. See additional error messages for details. - The totals of the cart item amounts do not match order amounts.
[type] => error
)

)

[sendto] => 1
[payment] => paypaldp
[shipping] => Array
(
[id] => airmail_airmail
[title] => EMS (Weight: 0 KG.<br>Delivery Time: 7-12 Days)
[cost] => 14.9
)

[billto] => 1
[cot_gv] => 0
[comments] =>
[paypal_ec_markflow] => 1
)

=================================

Please help to fix this problem.

Thanks in advance

[kthiru100]

Hello,
I have fixed the problem. the problem is in currency setup. we should setup the USD value is 1.0000. The currency values only based on USD and we can set any thing currency as default currency. Now the paypal works fine.
Thanks.

[nialler]

I am currently having this problem and have spent nearly two days reading forum threads and trying fixes.

I have made the change as suggested by Dr Byte which in his own words is "A workaround which has produced moderate success is this:"

http://www.zen-cart.com/forum/showth...569#post786569

Unfortunetly for me moderate won't keep me in a job!

Does anybody have an absolute definite answer to this problem? And if so rather than pointing me to a 12 page discussion on another yet thread on this topic can you please just post the final solution here??

Zen Cart v1.3.8a/v1.3.8

I am seeing negative values in the payment logs as per below, whether this is alarming or not i don't know.

Details:Array
(
[ITEMAMT] => 16
[HANDLINGAMT] => -2.09
[SHIPPINGAMT] => 0
[TAXAMT] => 2.09
[AMT] => 16
)

I can supply full logs on request.

[stagebrace]

The RED X, or the definitive answer? Sorry but several questions need to be answered first.
Does the issue occur with a base install of Zen Cart, or an add on, or your hosts setup, other..

You may need to perform several experimental installs to be able to turn the problem on and off.

[grimfandangos]

Hi everyone,

Just thought I'd weigh in on this topic, in my first post and all.

I've been trying to sort out this issue for about a week, and just like many others it seemed to happen for no explanation. Anyway, I applied a couple of the patches that have been submitted and none seemed to work, but I think I finally found what was causing the problem for me, and hopefully a few other people might find this helpful.

Though in hindsight it seems like a "duh" moment, what I found was I had my settings in Localisation > Currencies set to USD as default when I'm actually using AUD, but I had Modules > Payment > PPEC > Transaction Currency set to "only AUD", so PayPal was multiplying the value by the old exchange rate after the checkout. So I changed the default to AUD and set the exchange rate to 1.000, and that's fixed it for me.

The reason it never occurred to me before is that somehow I'd already had a number of transactions go through without problems. It was a simple oversight, but I may not be the only new Zenner who missed it.

Cheers,

Matt

[TieShop.com.au]

Hi there I'm having a problem with error 10413 too.

Here's my situation: Have a 50% off sale on at the moment, credit card transactions are working fine but Paypal Express isn't

An originally priced $35 item is purchased and best way shipping is set to a flat $8. These prices include a 10% GST so pretax prices entered into Zencart are $31.82 and $7.27. Final cost after discount should be $25.50 inc GST ($35 discounted to $17.50 plus $8 shipping).

Paypal debugging shows:

[ITEMAMT] => 17.50
[HANDLINGAMT] => 2.32
[SHIPPINGAMT] => 8.80
[TAXAMT] => 1.52
[AMT] => 25.50

Error returned is "10413 Transaction refused because of an invalid argument. See additional error messages for details. - The totals of the cart item amounts do not match order amounts."

The shipping amount of $8.80 seems to indicate that the GST is being applied twice? This doesn't occur for credit card transactions.

How can i fix this? Any help much appreciated!