Sudden PayPal problem - No Order No Confirmation Email No Record In Admin

**todoonada** · 20 Aug 2009, 12:40 PM

Useful link Sensei Dr Byte. Thank you
I can confirm the lag. One order confirmation seems to be missing though.

**Aletiger** · 22 Sep 2010, 08:38 AM

I have the same problem with Zen Cart 1.3.9e

Over about 10 orders payed with Paypal, 2 of them where completely LOST!
I got the payment from Paypal, but nothing is stored in Zen Cart, neither an email was send.

This is very dangerous for my shop because the customer really payed, but I am not able to know for what...so I need to call the customer and ask him

Help me please...

**Aletiger** · 22 Sep 2010, 10:50 AM

Originally Posted by Aletiger

I have the same problem with Zen Cart 1.3.9e

Over about 10 orders payed with Paypal, 2 of them where completely LOST!
I got the payment from Paypal, but nothing is stored in Zen Cart, neither an email was send.

This is very dangerous for my shop because the customer really payed, but I am not able to know for what...so I need to call the customer and ask him

Help me please...

I'm sorry for my post.

After I wrote it, I checked the entire Paypal IPN process and I found a CURL error in my server with SSL communication.

Just a simple update to my php.ini and all works fine...I think