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  1. #1
    Join Date
    Jan 2009
    Posts
    50
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    help question Blank page when I press send in the contact us page!!

    Hello

    I have a real problem, few days before launching, I suddenly get a white page when I want to send a contact us form

    I tried:
    https://www.zen-cart.com/tutorials/index.php?article=82

    the errors I see are:

    Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/jeshop/public_html/includes/local/configure.php:1) in /home/jeshop/public_html/includes/functions/sessions.php on line 108

    Notice: Constant OFFICE_IP_TO_HOST_ADDRESS already defined in /home/jeshop/public_html/includes/languages/french/email_extras.php on line 56

    Notice: Constant OTHER_IMAGE_ already defined in /home/jeshop/public_html/includes/languages/french/other_images_names.php on line 35

    Notice: Constant OTHER_IMAGE_ already defined in /home/jeshop/public_html/includes/languages/french/other_images_names.php on line 36

    Notice: Constant OTHER_IMAGE_ already defined in /home/jeshop/public_html/includes/languages/french/other_images_names.php on line 37

    Notice: Constant OTHER_IMAGE_ already defined in /home/jeshop/public_html/includes/languages/french/other_images_names.php on line 38

    Notice: Constant BUTTON_IMAGE_GOTO_PROD_DETAILS already defined in /home/jeshop/public_html/includes/languages/french/other_images_names.php on line 44

    Notice: Constant BUTTON_GOTO_PROD_DETAILS_ALT already defined in /home/jeshop/public_html/includes/languages/french/other_images_names.php on line 68

    Warning: Cannot modify header information - headers already sent by (output started at /home/jeshop/public_html/includes/local/configure.php:1) in /home/jeshop/public_html/includes/init_includes/init_templates.php on line 78
    
    Notice: Constant HEADING_TITLE already defined in /home/jeshop/public_html/includes/languages/french/contact_us.php on line 15

    Notice: Undefined index: customer_id in /home/jeshop/public_html/includes/modules/pages/contact_us/header_php.php on line 23

    Notice: Undefined index: EMAIL_TO_NAME in /home/jeshop/public_html/includes/functions/functions_email.php on line 83

    Notice: Undefined index: EMAIL_TO_ADDRESS in /home/jeshop/public_html/includes/functions/functions_email.php on line 84

    Notice: Undefined index: EMAIL_SUBJECT in /home/jeshop/public_html/includes/functions/functions_email.php on line 85

    Notice: Undefined index: EMAIL_FROM_NAME in /home/jeshop/public_html/includes/functions/functions_email.php on line 86

    Notice: Undefined index: EMAIL_FROM_ADDRESS in /home/jeshop/public_html/includes/functions/functions_email.php on line 87

    Notice: Undefined variable: email_reply_to_address in /home/jeshop/public_html/includes/functions/functions_email.php on line 219

    Notice: Undefined variable: email_reply_to_name in /home/jeshop/public_html/includes/functions/functions_email.php on line 220

    Warning: Cannot modify header information - headers already sent by (output started at /home/jeshop/public_html/includes/local/configure.php:1) in /home/jeshop/public_html/includes/functions/functions_general.php on line 44


    my page:
    jeshop.ma/index.php?main_page=contact_us

    any clue?
    ...........Being zenned............

  2. #2
    Join Date
    Jan 2009
    Posts
    50
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    0

    Default Re: Blank page when I press send in the contact us page!!

    I actually receive the email but the client is redirected to a blank page!

    I tried a previous backup and still same problem
    ...........Being zenned............

  3. #3
    Join Date
    Apr 2008
    Location
    Athlone, Ireland
    Posts
    176
    Plugin Contributions
    5

    Default Re: Blank page when I press send in the contact us page!!

    Go to /public_html/includes/languages/french/email_extras.php & /public_html/includes/languages/french/other_images_names.php.

    Open them in your PHP/HTML editor (ie: dreamweaver) and go to the very end of the code. Check to see if there is any blank lines or spaces after the last '?>'

    If so remove them and upload back to server.

    Sometimes you can get blank pages if this happens.

    Hope it helps.

    DB

  4. #4
    Join Date
    Jan 2009
    Posts
    50
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    0

    Default Re: Blank page when I press send in the contact us page!!

    Thank you dropbop

    unfortunatly it didnt solve it

    I didnt change any file relatd to sending emails and though I have this embarassing error

    i hope somebody can help
    ...........Being zenned............

  5. #5
    Join Date
    Nov 2009
    Posts
    1
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    0

    Default Re: Blank page when I press send in the contact us page!!

    I had the same problems with blank pages after a contact us was sent or after logins. Check to see if there is any blank space or text at the end of english.php (Found in /includes/languages).

    The last line should end with ?> (With no spaces or lines after.)

  6. #6
    Join Date
    Dec 2009
    Location
    North Idaho, USA
    Posts
    9
    Plugin Contributions
    0

    Default Re: Blank page when I press send in the contact us page!!

    Same problem. New install, not live yet. Please help. Usinc ZC Classic template. I have changed permissions as advised in security threads.
    Thank you.

    Latest version of ZC.

  7. #7
    Join Date
    Dec 2009
    Location
    North Idaho, USA
    Posts
    9
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    0

    Default Re: Blank page when I press send in the contact us page!!

    (continued) It seemed to happen after I installed my standard SSL.


    Please Help.

    ThankYou.
    Jahan

  8. #8
    Join Date
    Dec 2004
    Location
    Austin, TX
    Posts
    24
    Plugin Contributions
    0

    Default Re: Blank page when I press send in the contact us page!!

    Using the debug log (now standard in 1.3.9, but available as an add-on for some previous versions) I discovered a spurious space in

    /includes/extra_datafiles/about_filenames.php

    after the closing tag. Removing the space allowed the sent success page to show.

    BTW, the // EOF idea is good, hopefully it will be propagated throughout the code before too long!

 

 

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