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  1. #1
    Join Date
    Aug 2009
    Location
    Carmi, IL
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    Default Contact Us Page Email Issues

    When I test the Contact Us page email, this is what I come up with:


    Subject: Mail failure - malformed recipient address
    From: "Mail Delivery System" <[email protected]>
    Date: Sun, September 13, 2009 7:55 am
    To: [email protected]
    Priority: Normal
    Options: View Full Header | View Printable Version | Download this as a file




    A message that you sent contained one or more recipient addresses that were
    incorrectly constructed:

    "[email protected]" <>: missing or malformed local part

    This address has been ignored. There were no other addresses in your
    message, and so no attempt at delivery was possible.

    ------ This is a copy of your message, including all the headers. ------

    Date: Sun, 13 Sep 2009 07:55:57 -0500
    Return-Path:
    To: "[email protected]" <>
    From: Kathy Horton <>
    Reply-to: Kathy Horton <[email protected]>
    Subject: Message from Gayles Gallery Online
    Message-ID: <[email protected]>
    X-Priority: 3
    X-Mailer: PHPMailer [version 1.73] via Zen Cart
    MIME-Version: 1.0
    Content-Transfer-Encoding: 8bit
    Content-Type: text/plain; charset="iso-8859-1"

    From: Kathy Horton
    Email: [email protected]

    ------------------------------------------------------

    testing email

    ------------------------------------------------------

    Office Use Only:
    From: Kathy Horton
    Email: [email protected]
    Login Name: Not logged in
    Login Email: Not logged in
    IP Address: 70.104.114.42 - 70.104.114.42
    Host Address: pool-70-104-114-42.chi.dsl-w.verizon.net
    Date and Time: Sun Sep 13 2009 7:55:57 CDT


    This email address was given to us by you or by one of our customers. If you
    feel that you have received this email in error, please send an email to
    [email protected]
    This email is sent in accordance with the US CAN-SPAM Law in effect
    01/01/2004. Removal requests can be sent to this address and will be honored
    and respected.



    I have contacted HostGator and we set up a email account within the Control Panel instead og GoDaddy and it still says the same thing as above. I receive the actaul email, however, I rather the failed information not show. I have read all tutorials to this and still come up with the same thing. I have the email set up correctly in Admin side. I am wondering if I need to tweak a file somewhere else??

    Has anyone had this same issue? BTW...all other emails are coming through good. It's just this one.

    Thanks

  2. #2
    Join Date
    Aug 2009
    Location
    Carmi, IL
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    Default Re: Contact Us Page Email Issues

    Nevermind...
    I set the email account back to GoDaddy because I was not receiving any emails from orders, etc. I can deal with the header stating it failed because I still get the actual Contact Us form and no one else except me gets these. So I'm ok with it not unless its a file I need to tweak.

    Thanks

  3. #3
    Join Date
    Aug 2009
    Location
    Carmi, IL
    Posts
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    Default Re: Contact Us Page Email Issues

    If I figure out what file I need to tweak (if any) , I'll post what I changed.
    Thanks

  4. #4
    Join Date
    Jan 2004
    Posts
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    Default Re: Contact Us Page Email Issues

    What exactly do you have entered in the field for Admin->Configuration->Email Options->Set "Contact Us" Email Dropdown List?
    .

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  5. #5
    Join Date
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    Default Re: Contact Us Page Email Issues

    in the field for Admin->Configuration->Email Options->Set "Contact Us" Email Dropdown List=
    info <[email protected]>

    not

    Admin->Configuration->Email Options->Set "Contact Us" Email Dropdown List=
    [email protected]

 

 

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