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  1. #1
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    Default Option Using Special Characters showing up funny on invoice

    In my shop some of the products have an attribute-option to select the electrical impedance, which is listed in ohms with the symbol Omega Ω

    When the invoice prints, the option is indicated not with the Ω symbol, but with the code Ω ; (ignore the space before the semicolon, I needed to do that so the code would show up instead of they symbol on the forum).

    What have I done wrong or what is causing this and how can I fix it so on the invoice the Ω symbol shows as Ω?

  2. #2
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    Default Re: Option Using Special Characters showing up funny on invoice

    Anyone have any ideas?

  3. #3
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    Default Re: Option Using Special Characters showing up funny on invoice

    Look in the Configuration ... E-Mail Options ...
    Convert currencies for Text emails
    What currency conversions do you need for Text emails?
    Default = £,£:€,€
    What are you using for the symbol: Ω

    in the text for it?
    Linda McGrath
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  4. #4
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    Default Re: Option Using Special Characters showing up funny on invoice

    Quote Originally Posted by Ajeh View Post
    Look in the Configuration ... E-Mail Options ...


    What are you using for the symbol: Ω

    in the text for it?
    Thanks for helping. The default value was there in config > email options.

    I changed it to
    Code:
    £,£:€,€:& #937;,Ω
    But it saves as
    Code:
    £,£:€,€& #937:,& #937
    (I had to put the spaces there to make it show up correctly on the forum for you)

    And then the & #937; is still there on the invoices. Ack!

  5. #5
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    Default Re: Option Using Special Characters showing up funny on invoice

    I ran into the same issue ...

    I'd really have to fool with this to figure out what to do to prevent that from happening ...

    What are all the symbols that you need working?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  6. #6
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    Default Re: Option Using Special Characters showing up funny on invoice

    Quote Originally Posted by Ajeh View Post
    I ran into the same issue ...

    I'd really have to fool with this to figure out what to do to prevent that from happening ...

    What are all the symbols that you need working?
    Thanks for trying, I am sorry it is complicated.

    I only need the omega symbol - I wonder if using a different character code for it would help? Or maybe edit the database directly rather than through the admin interface?

    Thanks for helping me. I am surprised I wasn't able to find any info using a search, anyone selling electronics probably has some parts with different Ohm ratings.

  7. #7
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    Default Re: Option Using Special Characters showing up funny on invoice

    Any update on what might work for this problem?

  8. #8
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    Default Re: Option Using Special Characters showing up funny on invoice

    I have not come up with a solution yet ... perhaps someone else has an idea here of what can be used ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  9. #9
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    Default Re: Option Using Special Characters showing up funny on invoice

    Let's hope :)

  10. #10
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    Default Re: Option Using Special Characters showing up funny on invoice

    Same issue here with İ (pasted) "İ" (typed HTML code) - the HTML code prints on the packing slip/invoice/screen not the desired capital I dotted BUT if you use the "Edit" mode (I have installed this as extra) - it appears to look correct.

    A puzzle.
    Ruth

 

 

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