Add to Cart sending me back to the home page

[freya]

I have created a number of stores for people using Zen Cart and have never had this problem. Whenever I click on the "Add to Cart" button for any product, I am sent back to the home page. The other buttons (tell a friend and write a review) take me to a sign in page, so they are working properly. It is only this one button. You can test it for yourself here: http://www.yourlifeasamasterpiece.com/store/

The launch date is set for September 22nd.

Any help with this would be greatly appreciated.

Thanks!

[Ajeh]

Your site is running so slow that I can wait 2 to 3 minutes before the screen even begins to draw ...

[freya]

Wow! Okay. I'm not sure why that is. This is not my site, per se. I have set it up for someone and never had this problem before. I am debating on downloading the DB and wiping it clean.

[Ajeh]

First, can you switch to Classic Template and see if that fixes it?

Next, can you get the Debug Tool from the Free Software Add Ons and see if that reveals any errors?

NOTE: be sure when looking for the error logs that you refresh your files in your FTP program to see any that are generated ...

[freya]

Hi Ajeh,

I tried changing the template to classic, but it didn't make a difference. I've upload the add-on, but it doesn't seem to work. I don't get any debug error log. (sigh)

[Ajeh]

Do you have any add ons?

I would use something like Beyond Compare from scootersoftware.com and see what files are different from the original Zen Cart v1.3.8a and see if something has been corrupted, missing or changed ...

[freya]

No add ons. I imagine it's some corrupt file. Finding it should be fun. ;) If all else fails, I'll download the DB and reinstall. I'd rather not do that if I can help it, though. :)

Thanks, Ajeh.

[freya]

That program doesn't work with a Mac. (sigh) I guess I'll have to either find one that does or do a fresh install.

[freya]

Ajeh,

I think I've found the issue, but now I'm trying to figure out how to fix it. I noticed that when I click on the "add to cart" button, the url flashes back and forth between http://www.website.com/ and http://website.com/ .

I have checked the config files, and they are set for www. I tried going the other way, but it doesn't work at all.

Is there another place I need to look?

Thanks,

Marci

[freya]

And now it's working. It did have to do with the config files, although I am not sure exactly what. I think just changing the url, and then changing it back (perhaps I typed it in wrong?) has fixed the issue. Phew!

I really appreciate your assistance with this. :)