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  1. #1
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    Default Please help, no "my account" or "order history"

    I have been trying to figure this out for more then a week now and nobody seems to have the same problem. I'm using the latest version of ZC and it's my first one.

    Whenever your logged in to my site all the "my account" links just reload the main page. I think it's something I did by accident while trying to fix a different problem, for a while it took you to a page that said "this page cannot be found on this server".
    The problem continues if I change the template or use the link in the sale conformation.

    I have looked through loads of php. files and can't find the code and even if I did I don't know where to point it.

    Thanks, J

  2. #2
    Join Date
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    Default Re: Please help, no "my account" or "order history"

    The code is in the file at about line 48:

    includes/templates/yourtemplate/common/tpl_header.php

    or


    includes/templates/default_template/common/tpl_header.php

    It should look like this:

    Code:
    <?php if ($_SESSION['customer_id']) { ?>
        <li><a href="<?php echo zen_href_link(FILENAME_LOGOFF, '', 'SSL'); ?>"><?php echo HEADER_TITLE_LOGOFF; ?></a></li>
        <li><a href="<?php echo zen_href_link(FILENAME_ACCOUNT, '', 'SSL'); ?>"><?php echo HEADER_TITLE_MY_ACCOUNT; ?></a></li>
    <?php
          } else {
    As a first step compare what you have to that...

  3. #3
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    Default Re: Please help, no "my account" or "order history"

    Thanks for your response but all that code seems to be perfect.
    Is there somewhere else it could be?

    Thanks again, J

  4. #4
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    Default Re: Please help, no "my account" or "order history"

    URL please!

  5. #5
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    Default Re: Please help, no "my account" or "order history"

    The main shop site is www.Trickstreet.net.
    Thanks again for your time.
    J

  6. #6
    Join Date
    Sep 2009
    Location
    Stuart, FL
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    Default Re: Please help, no "my account" or "order history"

    I went to your site, and saw that while I'm a "Guest" the "My Account" link is present in the footer. The reason it gets all squirrely is that the "My Account" page wants to be bound to a customer (and I'm not one as Guest).

    Since there's no option for "My Account" in the footer in the standard 1.38a, I'm guessing you've got a custom includes/YOURTEMPLATE/common/tpl_footer.php. Wrap the 'if' statement that niccol suggested around the href for the FILENAME_ACCOUNT link.

  7. #7
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    Default Re: Please help, no "my account" or "order history"

    Thanks, I'll give that a try but if you are logged in as a customer all the my account links direct you to the main page. Doesn't that mean it has tp be pointed to the wrong place?
    I've never done anything on purpost to get the my account link in the footer either.
    I'll have a look now.

  8. #8
    Join Date
    Jan 2004
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    Default Re: Please help, no "my account" or "order history"

    I suspect you've got missing or damaged files in /includes/modules/pages/account/ or maybe that whole folder is missing?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
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    Default Re: Please help, no "my account" or "order history"

    I have account_newsletter, account__notifications and
    account_password but nothing just named account. If this is my problem is there a way for me to get that page without needing to re-upload the whole thing?

  10. #10
    Join Date
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    Default Re: Please help, no "my account" or "order history"

    There should be:
    account
    account_edit
    account_history
    account_history_info
    account_newsletters
    account_notifications
    account_password
    and many more.

    If the folders are missing, then the solution is to upload the missing ones.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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