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  1. #1
    Join Date
    Jun 2006
    Location
    Boston, MA
    Posts
    84
    Plugin Contributions
    0

    Default Fedex Module - No Rates Returned

    I have been using the Fedex Mod for almost a year now and have had no issues, over the alst few months it has been acting up.


    Very often at checkout it gives the error message that no rates were returned by fedex and that maybe the fedex server is down.
    It used to happen once in a great while, now it is happening to at least 1 customer per day.

    Any ideas on what could be causing thsi to happen but not 100% of the time?
    Any help would be greatly appreciated!

    These are the seetings in my admin:

    cURL Path
    NONE

    cURL Proxy
    NONE

    Debug Mode
    False

    Weight Units
    LBS

    Which server to use
    production

  2. #2
    Join Date
    Mar 2004
    Posts
    16,042
    Plugin Contributions
    5

    Default Re: Fedex Module - No Rates Returned

    it might very well be that the fedex server is acting up,
    Zen cart PCI compliant Hosting

  3. #3
    Join Date
    Jun 2006
    Location
    Boston, MA
    Posts
    84
    Plugin Contributions
    0

    Default Re: Fedex Module - No Rates Returned

    Quote Originally Posted by Merlinpa1969 View Post
    it might very well be that the fedex server is acting up,
    Thanks for the quick reply - Are other people having this issue as often as me lately? I didnt see any problem posts.

  4. #4
    Join Date
    May 2006
    Posts
    8
    Plugin Contributions
    0

    Default Re: Fedex Module - No Rates Returned

    Quote Originally Posted by dcfxking View Post
    Thanks for the quick reply - Are other people having this issue as often as me lately? I didnt see any problem posts.
    Yes, I have the same problem.
    I don't rely on FEDEX anymore for rates even though I ship most of our products by FEDEX.

    Thanks,

  5. #5
    Join Date
    Jun 2006
    Location
    Boston, MA
    Posts
    84
    Plugin Contributions
    0

    Default Re: Fedex Module - No Rates Returned

    My Fedex MOD has not been returning rates now for a few days at all and it takes about 2 full minutes for my zencart to even get tot the page where it says no rates returned. My customers are not waiting and not placing orders!

    Who else out there is using the FedEx MOD? Is this is an isolated issue or is there server down????? Is ther any way we can get updates of when there server will be down so we can prepare? This is a seriosu issue for anyone who relies on ZenCart and uses this mod.

  6. #6
    Join Date
    Jun 2006
    Location
    Boston, MA
    Posts
    84
    Plugin Contributions
    0

    Default Re: Fedex Module - No Rates Returned

    Sorry forgot to mention I am now getting:

    No Rates Returned, 0911 : Resources are unavailable to service your request.

    Any Ideas???

  7. #7
    Join Date
    Mar 2004
    Posts
    16,042
    Plugin Contributions
    5

    Default Re: Fedex Module - No Rates Returned

    If your host recently upgraded to c-panel 11 it can break alot of things
    they may need to recompile cURL
    Zen cart PCI compliant Hosting

  8. #8
    Join Date
    Jun 2006
    Location
    Boston, MA
    Posts
    84
    Plugin Contributions
    0

    Default Re: Fedex Module - No Rates Returned

    Thanks for the fast reply!

    My host did upgrade recently.

    I just checked my settings for my Fedex mod and it seemed like somehow after the upgarde it changed my setting from "production" server to "test" server. I changed it back and it seems to be working fine now. Very weird - didnt thing could change the settings I had in ZC.


    If it starts acting up again how do I adjust the cUrl settings?

  9. #9
    Join Date
    Feb 2007
    Location
    Pennsylvania
    Posts
    806
    Plugin Contributions
    0

    Default Re: Fedex Module - No Rates Returned

    I was wondering if this will work ( if it still works at all ) with items that may require "Freight" or "Custom Critical" shipping.
    Since I am drop shipping some products I kinda need it to be somewhat flexible
    for the smaller items as well.

    I may also get a discount on shipping fedex from my vendor.
    Can this mod handle all of this or am I looking for more of a Miracle?

    Thanks,
    John

  10. #10
    Join Date
    Mar 2004
    Posts
    16,042
    Plugin Contributions
    5

    Default Re: Fedex Module - No Rates Returned

    your looking for a miracle,
    Zen cart PCI compliant Hosting

 

 
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