Store is all messed up and not working.

**clearviewfx** · 18 Jul 2010, 08:14 PM

I changed my dns host for a little bit to try and fix a website issue for another domain. After switching back, my zencart is messed up. Please HELP!!!!!!!!!!!! www.ultragraphicsonline.com/onlinestore . I have never seen this before and dont know what to do.

**clearviewfx** · 18 Jul 2010, 08:17 PM

Dis regard, i just noticed it changed all back to normal. But ther is another issue. I started to work on herbalifeprinting.net . Periodically, the website would go off and on. I called my host about this and was told it was a dns issue. They advised to try and change dns servers. So i backup the whole website under cpanel. After trying their test, I restored all 4 of the backup files and now it says there is a problem connecting to our database. Any thoughts?

**stevesh** · 18 Jul 2010, 08:32 PM

I don't know what you mean by 'all 4 of the backup files'. The paths and user and password info to the database have to be correct in includes/configure.php and in admin/includes/configure.php.

**clearviewfx** · 18 Jul 2010, 08:35 PM

under back up for cpanel, there are 4 files to download, then upload and restore later. Home dir, databses, email, email filters

**clearviewfx** · 18 Jul 2010, 08:54 PM

User and pass are the same in both files. I did change the directory name for admin. Could that have done something? I was using the store fine until the backup.

**clearviewfx** · 18 Jul 2010, 08:57 PM

when trying to login thru the name admin file, i get this message

0 DB_ERROR_NOT_CONNECTED
in:
[select * from zen_project_version WHERE project_version_key = 'Zen-Cart Database' ]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.