I would like consult one my trouble with installing template. We purchased a template for eshop and instructions were simple as always before. So we uploaded template to shop root directory into includes, we changed buttons afterwards...

The trouble occured, that new template didn't show a header and images as well as it didn't change layout setting [for example all categories, pages are placed on the left side] in purchased template, but buttons are OK in new template.Briefly - a header is missing and layout is like it was with original template.

We tried again and still nothing. Uploading all images looks OK as well as a stylesheet, it mentions a header image etc. I'd like to know if you have any idea what is the problem? Or how fix it.Thanks