I have heard from 2 customers today that they get an AVS error when trying to pay by credit card because of the address field. Can anyone tell me what I need to configure to be sure that their address conventions work within checkout?
Thanks you.
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22 Nov 2009, 11:45 PM #1
New Zenner
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European Customers Address Match problem with Credit Crad payment
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23 Nov 2009, 12:16 AM #2
Obaa-san
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Re: European Customers Address Match problem with Credit Crad payment
What payment module are you using?
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23 Nov 2009, 12:20 AM #3
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Re: European Customers Address Match problem with Credit Crad payment
It is authorize.net aim that is the problem but only for these two, everyone else seems to be getting through fine.
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23 Nov 2009, 12:23 AM #4
Obaa-san
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Re: European Customers Address Match problem with Credit Crad payment
I believe you need to adjust the AVS settings in your AuthNet Control Panel.
Please do not PM for support issues: a private solution doesn't benefit the community.
Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.
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23 Nov 2009, 06:30 AM #5
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Re: European Customers Address Match problem with Credit Crad payment
I have it set so it doesn't require any address info at all.
Weird.
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