I am using Zen Cart 1.3.8a. The site isn't live yet.

I want my customers to be manually approved before they can make a purchase.

In Admin - Configuration - Customer Details I have Customer Approval Status - Authorization Pending set to 3.

After creating an account for myself, I then click on the red button to approve my account. The email notifying me that I am now approved to shop never comes.

I have deleted my account and re-created it a dozen times testing the approval, but the email never turns up.

All other emails are being sent. The welcome, the order confirmation, I tested the newsletter they all send. It's only the customer approval email that aren't be sent.

Can anybody please help me.