I instlled the latest version, today, I changed the config file names and folder permissions, when I try to run the "install" file I get a file not foung error. I'm on a unix server, hosted by fatcow.
Thread: Install file will not run
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7 Dec 2009, 09:52 PM #1
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Install file will not run
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Re: Install file will not run
A "file not found" error means exactly what it says: The file you were trying to access ... isn't available.
Sometimes that's caused by setting permissions too low.
But usually it's because you've put the files in a place that's not accessible via a browser, and thus when trying to access via a browser, you get a file-not-found message..
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11 Dec 2009, 02:12 PM #3
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Re: Install file will not run
I understand that the file isn't there. How do I get it to appear? Do I need to reinstall zencart, or did I do sometning wrong?
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11 Dec 2009, 02:41 PM #4
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Re: Install file will not run
Let me explain, I installed zencart, tried to run zc_install form internet explorer and I get the file not found error. I looked in the ZC_install file and there are no exacutable files. Do I need to create it or should it have been unzipped with the other files, if so what do I need to do?
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11 Dec 2009, 02:48 PM #5
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Re: Install file will not run
Usually, once Zen Cart is installed there is no reason to "re-install" it.
Is there some particular reason why you think you need to re-install?
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11 Dec 2009, 05:18 PM #6
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Re: Install file will not run
What's the name of the folder you uploaded your files to?
In fact, what's the entire path to that folder?
Your browser can't see files that are "above" the public_html folder (sometimes called htdocs or httpdocs). So, you need to navigate your FTP *into* that folder before uploading your Zen Cart (or any other web software) files..
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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11 Dec 2009, 05:35 PM #7
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Re: Install file will not run
I installed the files in my root/zencart/ folder, my actual webpage is in root/8675/. I view my page at http://webpm.fatcow.com/8675. This is my old e-commerce site, I want to install zen cart, create a new web page, test it and then switch over.
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11 Dec 2009, 05:38 PM #8
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Re: Install file will not run
Install should be in
/root/8675/zencart/
... perhaps ?20 years a Zencart User
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11 Dec 2009, 05:41 PM #9
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Re: Install file will not run
... but this FATCOW setup looks shaky to me...
Are you sure your server is capable of running zencart?
Before you do this, find out if this structure is suitable for zencart. I think you would be better off getting a dedicated domain and hosting on a proper set-up...20 years a Zencart User
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11 Dec 2009, 07:31 PM #10
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Re: Install file will not run
They have the prerequests, and have many sites using zen cart, but they don't offer support for it. I'll try the path you gave me.
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