Results 1 to 9 of 9
  1. #1
    Join Date
    Dec 2008
    Posts
    27
    Plugin Contributions
    0

    Default Create account returns blank page. Error report included

    Hi all.

    Create account submission returns a blank page all of a sudden! I have fixed blank pages before by removing empty lines from the bottom of language files but that doesn't seem to work for this one... Can anyone make sense of the errors below?

    Thanks.

    Code:
    Notice: Undefined index: ssu in /var/virtual/web/w0757/html/includes/autoload_func.php on line 86
    
    Notice: Undefined index: ssu in /var/virtual/web/w0757/html/includes/autoload_func.php on line 86
    
    Notice: Constant OFFICE_IP_TO_HOST_ADDRESS already defined in /var/virtual/web/w0757/html/includes/languages/english/email_extras.php on line 103
    
    Notice: Undefined index: customer_id in /var/virtual/web/w0757/html/includes/init_includes/overrides/init_customer_auth.php on line 73
    
    Notice: Undefined index: customer_id in /var/virtual/web/w0757/html/includes/init_includes/overrides/init_customer_auth.php on line 245
    
    Parse error: syntax error, unexpected T_STRING in /var/virtual/web/w0757/html/includes/languages/english/create_account_success.php on line 13
    
    Notice: Object of class queryFactoryResult could not be converted to int in Unknown on line 0

  2. #2
    Join Date
    Dec 2008
    Posts
    27
    Plugin Contributions
    0

    Default Re: Create account returns blank page. Error report included

    Oh and while we're at it, I'm having a similar problem with another site in development!! But this one affects all pages, making the entire site blank Homepage error report below.

    Appreciate your support

    Code:
    Notice: Constant TABLE_SUBSCRIBERS already defined in /home/disler/public_html/includes/extra_datafiles/subscription_manager_filenames.php on line 24
    
    Notice: Constant FILENAME_SUBSCRIBE already defined in /home/disler/public_html/includes/extra_datafiles/subscription_manager_filenames.php on line 26
    
    Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/disler/public_html/includes/extra_datafiles/subscription_manager_filenames.php:24) in /home/disler/public_html/includes/functions/sessions.php on line 108
    
    Notice: Constant OFFICE_IP_TO_HOST_ADDRESS already defined in /home/disler/public_html/includes/languages/english/email_extras.php on line 103
    
    Warning: Cannot modify header information - headers already sent by (output started at /home/disler/public_html/includes/extra_datafiles/subscription_manager_filenames.php:24) in /home/disler/public_html/includes/init_includes/init_templates.php on line 78
    
    Notice: Constant SUBSCRIBE_DUPLICATE_CUSTOMERS_ERROR already defined in /home/disler/public_html/includes/languages/english/extra_definitions/subscription_manager_extra_definitions.php on line 3
    
    Notice: Constant SUBSCRIBE_DUPLICATE_NEWSONLY_ERROR already defined in /home/disler/public_html/includes/languages/english/extra_definitions/subscription_manager_extra_definitions.php on line 4
    
    Notice: Constant SUBSCRIBE_DUPLICATE_NEWSONLY_ACCT already defined in /home/disler/public_html/includes/languages/english/extra_definitions/subscription_manager_extra_definitions.php on line 5
    
    Notice: Constant SUBSCRIBE_DUPLICATE_OTHER_ACCT already defined in /home/disler/public_html/includes/languages/english/extra_definitions/subscription_manager_extra_definitions.php on line 6
    
    Notice: Constant TEXT_SUBSCRIBER_DEFAULT_NAME already defined in /home/disler/public_html/includes/languages/english/extra_definitions/subscription_manager_extra_definitions.php on line 9
    
    Fatal error: Call to undefined function zen_get_languages() in /home/disler/public_html/index.php on line 25
    
    Notice: Object of class queryFactoryResult could not be converted to int in Unknown on line 0

  3. #3
    Join Date
    Jan 2004
    Posts
    65,335
    Blog Entries
    7
    Plugin Contributions
    76

    Default Re: Create account returns blank page. Error report included

    Quote Originally Posted by slappadudle View Post
    Parse error: syntax error, unexpected T_STRING in /var/virtual/web/w0757/html/includes/languages/english/create_account_success.php on line 13
    Best to start by dealing with the syntax error you've got on line 13 of that file.
    Perhaps it's a bad upload? an incomplete file? A wrongly-edited definition? Mismatched quotes? Mismatched { and } braces?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
    Join Date
    Jan 2004
    Posts
    65,335
    Blog Entries
    7
    Plugin Contributions
    76

    Default Re: Create account returns blank page. Error report included

    Quote Originally Posted by slappadudle View Post
    Oh and while we're at it,
    Seems like these are problems with one or more addons you've installed incorrectly.

    Quote Originally Posted by slappadudle View Post
    Fatal error: Call to undefined function zen_get_languages() ...
    That means what it says: the file that normally defines the zen_get_languages() function is missing or damaged or altered in a way that has either removed or broken that function.
    Maybe an addon has replaced the file, or maybe something didn't upload properly.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    Dec 2008
    Posts
    27
    Plugin Contributions
    0

    Default Re: Create account returns blank page. Error report included

    Quote Originally Posted by DrByte View Post
    Best to start by dealing with the syntax error you've got on line 13 of that file.
    Perhaps it's a bad upload? an incomplete file? A wrongly-edited definition? Mismatched quotes? Mismatched { and } braces?
    Thank DrByte, the problem was caused by a misplaced apostrophe!

    But the second site is still down. I have tried disabling the add-on but little did I know when installing it (failed to check) that it had overwritten certain files. The add-on is called Newsletter Subscribe.

    I had already installed a CSS Drop Menu add-on with no probs. It turns out both add-ons include an override file for tpl_header.php. Could this conflict cause the entire site to produce blank pages?

    RM

  6. #6
    Join Date
    Jan 2004
    Posts
    65,335
    Blog Entries
    7
    Plugin Contributions
    76

    Default Re: Create account returns blank page. Error report included

    If the one you uploaded contains a PHP error, yes.
    What's the debug log saying now?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
    Join Date
    Dec 2008
    Posts
    27
    Plugin Contributions
    0

    Default Re: Create account returns blank page. Error report included

    Quote Originally Posted by DrByte View Post
    If the one you uploaded contains a PHP error, yes.
    What's the debug log saying now?
    Same same but different

    Code:
    Notice: Constant OFFICE_IP_TO_HOST_ADDRESS already defined in /home/disler/public_html/includes/languages/english/email_extras.php on line 103
    
    Warning: Cannot modify header information - headers already sent by (output started at /home/disler/public_html/includes/languages/english/email_extras.php:103) in /home/disler/public_html/includes/init_includes/init_templates.php on line 78
    
    Notice: Constant SUBSCRIBE_DUPLICATE_CUSTOMERS_ERROR already defined in /home/disler/public_html/includes/languages/english/extra_definitions/subscription_manager_extra_definitions.php on line 3
    
    Notice: Constant SUBSCRIBE_DUPLICATE_NEWSONLY_ERROR already defined in /home/disler/public_html/includes/languages/english/extra_definitions/subscription_manager_extra_definitions.php on line 4
    
    Notice: Constant SUBSCRIBE_DUPLICATE_NEWSONLY_ACCT already defined in /home/disler/public_html/includes/languages/english/extra_definitions/subscription_manager_extra_definitions.php on line 5
    
    Notice: Constant SUBSCRIBE_DUPLICATE_OTHER_ACCT already defined in /home/disler/public_html/includes/languages/english/extra_definitions/subscription_manager_extra_definitions.php on line 6
    
    Notice: Constant TEXT_SUBSCRIBER_DEFAULT_NAME already defined in /home/disler/public_html/includes/languages/english/extra_definitions/subscription_manager_extra_definitions.php on line 9
    
    Fatal error: Call to undefined function zen_get_languages() in /home/disler/public_html/index.php on line 49
    
    Notice: Object of class queryFactoryResult could not be converted to int in Unknown on line 0

  8. #8
    Join Date
    Jan 2004
    Posts
    65,335
    Blog Entries
    7
    Plugin Contributions
    76

    Default Re: Create account returns blank page. Error report included

    Quote Originally Posted by slappadudle View Post
    Fatal error: Call to undefined function zen_get_languages() in /home/disler/public_html/index.php on line 49
    Well, again, since a proper index.php which would be directly in the public_html folder doesn't make any reference to zen_get_languages, you still clearly have the wrong index.php file there.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
    Join Date
    Dec 2008
    Posts
    27
    Plugin Contributions
    0

    Default Re: Create account returns blank page. Error report included

    Quote Originally Posted by DrByte View Post
    Well, again, since a proper index.php which would be directly in the public_html folder doesn't make any reference to zen_get_languages, you still clearly have the wrong index.php file there.
    CORRECT!! It seems that file was somehow overwritten by mistake. Thanks for your help Doc, awesome

 

 

Similar Threads

  1. Create Account Page Now Blank
    By ald0413 in forum General Questions
    Replies: 1
    Last Post: 3 Nov 2010, 11:09 PM
  2. create account page blank, no account created
    By tonymac in forum General Questions
    Replies: 9
    Last Post: 11 Mar 2010, 12:16 AM
  3. Blank page on create account
    By insomnix in forum General Questions
    Replies: 6
    Last Post: 12 Oct 2009, 05:03 AM
  4. Blank Page after create account
    By Ruturaj in forum General Questions
    Replies: 3
    Last Post: 12 Jul 2009, 03:15 PM
  5. create account blank page
    By winky in forum General Questions
    Replies: 5
    Last Post: 31 Jul 2008, 03:13 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR