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  1. #1
    Join Date
    Nov 2009
    Posts
    56
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    Default Customer received order confirmation but no order in my admin?

    Hi all,

    I've been running Zen Cart and receiving orders without any problem but I can't find record of an order made on Mon 7th Dec. The customer has contacted me and forwarded his confirmation email from his order, which is order #66.

    Order #66 shows another customer who has a different order and she placed hers the day after, Tues 8th Dec.

    When I check his customer details, it only says 1 order instead of 2 (because this is his 2nd order)

    Now I'm freaking out thinking people are ordering off me and it's not being recorded in admin. Feedback appreciated.


  2. #2
    Join Date
    Nov 2009
    Posts
    56
    Plugin Contributions
    0

    Default Re: Customer received order confirmation but no order in my admin?

    Quick update.....

    I got the confirmation email as well for his order #66 and her order #66 . . ..

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR