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  1. #1
    Join Date
    Apr 2008
    Location
    Flint, Michigan
    Posts
    687
    Plugin Contributions
    0

    Default Order but no payment

    I have only PayPal Express and had problems with orders not going to PayPal and/or to Zencart admin. Kept trying to use money orders, etc. So, I removed all payments options except Paypal express option. I got an order through ok. I turned on debug.

    Next order did not work. I received debug emails that show order go through. I do not see in PayPal and customer name shows up, but no order in Zencart admin. No email from Zencart for order. Here is one of debug emails. I xx off customer/store details.

    GetExpressCheckoutDetails Email:

    HTML Code:
    PayPal Debug log - GetExpressCheckoutDetails
    2009-12-13 12:55:21
    -------------------
    (live transaction) --> [url]https://api-3t.paypal.com/nvp[/url]
    Request Headers:
    Array
    (
    [0] => Content-Type: text/namevalue
    [1] => X-VPS-Timeout: 45
    [2] => X-VPS-VIT-Client-Type: PHP/cURL
    [3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart - WPP-NVP
    [4] => X-VPS-VIT-Integration-Version: 1.3.8a
    )
    
    
    Request Parameters: {GetExpressCheckoutDetails}
    Array
    (
    [TOKEN] => EC-492729726U179105D
    [REQBILLINGADDRESS] => 1
    [METHOD] => GetExpressCheckoutDetails
    [USER] => xxxxxxxxxxxxxxxxxxx
    [PWD] => ****************
    [VERSION] => 3.2
    [SIGNATURE] => ****************************************************xxxx
    )
    
    
    Response:
    Array
    (
    [TOKEN] => EC-xxxxxxxxxx
    [TIMESTAMP] => 2009-12-13T19:55:21Z
    [CORRELATIONID] => xxxxxxxxxxxxxx
    [ACK] => Success
    [VERSION] => 3.2
    [BUILD] => 1105502
    [EMAIL] => xxxxxxxxxxxxxx
    [PAYERID] => xxxxxxxxxxxxxx
    [PAYERSTATUS] => verified
    [FIRSTNAME] => Gina
    [LASTNAME] => xxxxxxxxxxx
    [COUNTRYCODE] => US
    [SHIPTONAME] => xxxxxxxxxxxx
    [SHIPTOSTREET] => xxxxxxxxxxxxx
    [SHIPTOSTREET2] => xxx Walnut, 
    [SHIPTOCITY] => Cincinnati
    [SHIPTOSTATE] => OH
    [SHIPTOZIP] => 45202
    [SHIPTOCOUNTRYCODE] => US
    [SHIPTOCOUNTRYNAME] => United States
    [ADDRESSSTATUS] => Confirmed
    [CURL_ERRORS] =>
    )
    I do not see any errors...What am I missing?

    Last debug email I received termEC-10:

    HTML Code:
    termEC-10
    paypalwpp
    Redirecting to checkout - Stack: checkout_payment
    Message:
    Session Data: Array
    (
    [securityToken] => c88xxxxxxxxxxx
    [customers_host_address] => OFFICE_IP_TO_HOST_ADDRESS
    [cartID] =>
    [cart] => shoppingCart Object
    (
    [contents] => Array
    (
    [37292] => Array
    (
    [qty] => 1
    )
    
    )
    
    [total] => 18.59
    [weight] => 1
    [content_type] => physical
    [free_shipping_item] => 0
    [free_shipping_weight] => 0
    [free_shipping_price] => 0
    [observers] => Array
    (
    )
    
    )
    
    [navigation] => navigationHistory Object
    (
    [path] => Array
    (
    [0] => Array
    (
    [page] => checkout
    [mode] => SSL
    [get] =>
    [post] => Array
    (
    )
    
    )
    
    [1] => Array
    (
    [page] => login
    [mode] => SSL
    [get] =>
    [post] => Array
    (
    )
    
    )
    
    [2] => Array
    (
    [page] => page_not_found
    [mode] => SSL
    [get] =>
    [post] => Array
    (
    )
    
    )
    
    [3] => Array
    (
    [page] => index
    [mode] => SSL
    [get] => Array
    (
    [type] => ec
    [token] => EC-492xxxxxxxxx
    [PayerID] => NDZLE2xxxxxx
    )
    
    [post] => Array
    (
    )
    
    )
    
    )
    
    [snapshot] => Array
    (
    [page] => checkout
    [mode] => SSL
    [get] => Array
    (
    )
    
    [post] => Array
    (
    )
    
    )
    
    [observers] => Array
    (
    )
    
    )
    
    [check_valid] => true
    [language] => english
    [languages_id] => 1
    [languages_code] => en
    [currency] => USD
    [today_is] => 2009-12-13
    [updateExpirations] => 1
    [session_counter] => 1
    [customers_ip_address] => 72.49.230.xxx
    [new_products_id_in_cart] => 37292
    [messageToStack] =>
    [valid_to_checkout] => 1
    [cart_errors] =>
    [payment] => paypalwpp
    [total_weight] => 1
    [total_count] => 1
    [cot_gv] => 0.00
    [paypal_ec_token] => EC-4927297xxxxxxxxx
    [paypal_ec_payer_id] => NDZLE2Z4xxxxx
    [paypal_ec_payer_info] => Array
    (
    [payer_id] => NDZLE2xxxxxxCYG
    [payer_email] => gxxxxxxxxx
    [payer_salutation] =>
    [payer_gender] =>
    [payer_firstname] => Gina
    [payer_lastname] => xxxxx
    [payer_business] =>
    [payer_status] => verified
    [ship_country_code] => US
    [ship_address_status] => Confirmed
    [ship_phone] =>
    [ship_name] => Gina xxxxxxx
    [ship_street_1] => xxxxxxxxx
    [ship_street_2] => xxx xxxxx
    [ship_city] => Cincinnati
    [ship_state] => OH
    [ship_postal_code] => 45202
    [ship_country_name] => United States
    )
    
    [customer_guest_id] => 156
    [paypal_ec_temp] =>
    [customer_id] => 156
    [customer_default_address_id] => 172
    [customer_first_name] => Gina
    [customer_country_id] => 223
    [customer_zone_id] => 47
    [sendto] => 172
    [billto] => 172
    [shipping] => Array
    (
    [id] => table_table
    [title] => Table Rate (Best Way)
    [cost] => 5.25
    [module] => table
    )
    
    [shipping_tax_description] =>
    [shipping_tax_amount] => 0
    )

  2. #2
    Join Date
    Jan 2004
    Posts
    66,373
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Order but no payment

    Does this happen consistently on *all* orders?
    In Admin->Customers->Orders, in your list of orders, the 2nd column shows the shipping and payment modules for each order. What's listed for these orders you're having problems with?
    Does the same thing happen if you turn off your one-page-checkout addon and use the original built-in checkout process?
    .

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