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  1. #1
    Join Date
    Mar 2005
    Posts
    9
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    0

    Suddenly unable to login to admin area for last 3 days

    Everything was fine just up until about 3 days ago.
    I have no idea what version I'm running as I can't get into to see.
    the site is www.tekfly.com

    any help would be appreciated.

    I've tried to send the 'new' password to my admin email but it never seems to arrive. I check my inbox and my spam. nothing.

    any ideas?

    btw. I tried different browsers and clearing my cache.. nothing.
    Last edited by mudguts; 13 Dec 2009 at 08:50 PM. Reason: addto
    ~~~
    www.TekFly.com - Tek too Fly for the Average Guy
    ~~~

  2. #2
    Join Date
    Apr 2006
    Location
    West Salem, IL
    Posts
    2,621
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    0

    Default Re: Suddenly unable to login to admin area for last 3 days

    Check the admin table in the database and see if the admin email address is still yours. If not, you can reset it to defaults by following this tutorial https://www.zen-cart.com/tutorials/index.php?article=2. Then you will need to determine how they got in and changed the login info and follow the procedures here http://www.zen-cart.com/wiki/index.p...ing_From_Hacks
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  3. #3
    Join Date
    Mar 2005
    Posts
    9
    Plugin Contributions
    0

    Default Re: Unable to login to admin area

    I'm also having the exact same issue.
    Everything was fine just up until about 3 days ago.
    I have no idea what version I'm running as I can't get into to see.
    the site is www.tekfly.com

    any help would be appreciated.

    I've tried to send the 'new' password to my admin email but it never seems to arrive. I check my inbox and my spam. nothing.

    any ideas?
    ~~~
    www.TekFly.com - Tek too Fly for the Average Guy
    ~~~

  4. #4
    Join Date
    Mar 2004
    Posts
    16,042
    Plugin Contributions
    5

    Default Re: Suddenly unable to login to admin area for last 3 days

    Please see the post directly above yours
    Zen cart PCI compliant Hosting

  5. #5
    Join Date
    Mar 2005
    Posts
    9
    Plugin Contributions
    0

    Default Re: Suddenly unable to login to admin area for last 3 days

    looks like I need to add my prefix to the SQL query to test.
    problem is, I did a 'auto install' so I'm not sure if the prefix is 'username_zc1' or just 'zc1'
    thoughts?
    ~~~
    www.TekFly.com - Tek too Fly for the Average Guy
    ~~~

  6. #6
    Join Date
    Jan 2004
    Posts
    66,350
    Blog Entries
    7
    Plugin Contributions
    271

    Default Re: Suddenly unable to login to admin area for last 3 days

    The easiest way to identify the table prefix being used, while in phpMyAdmin, is to look at all the table names .... what do they all start with? *That* would be the prefix.
    Or, you can look up the setting of DB_PREFIX in your configure.php files.
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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