Results 1 to 5 of 5
  1. #1
    Join Date
    Dec 2009
    Posts
    5
    Plugin Contributions
    0

    Default Item value charging twice when added to cart

    I am using Zen Cart 1.3.8a with Database Patch Level: 1.3.8 and on certain items, mainly in 1 category when you add the item to the cart the cost is charged twice. Any ideas why this might happen. We installed a new shipping module recently but I have removed it and no difference. It may have been doing it for a while and I haven't noticed it??? The only other change it the web designers added another add to basket icon to the top of the item template, could this be adding the item twice, if so why doesn't it do it on all items? Help someone PLEASE this is driving me mad....

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    541
    Plugin Contributions
    0

    Default Re: Item value charging twice when added to cart

    Is there one or two items in the shopping cart / order confirmation email?

    DO you have a link to ur website?

  3. #3
    Join Date
    Dec 2009
    Posts
    5
    Plugin Contributions
    0

    Default Re: Item value charging twice when added to cart

    If you take 1 item for £300 and add it to the cart, the cart says 1 item but value is £600???? Only happens on exhausts though!!!
    web site is www.bikebits4you.com
    Any help appreciated..

  4. #4
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Item value charging twice when added to cart

    Strange. Even though I doubt if the template could cause this, I would try switching to the Classic template just to be sure. I would also try turning off your SEO URL add-on and see if that's it.

  5. #5
    Join Date
    Dec 2009
    Posts
    5
    Plugin Contributions
    0

    Default Re: Item value charging twice when added to cart

    You are right. It is the template... Great. I paid for this custom template. I will have to go back to the designers I guess. I was hoping to sort this out myself. You are a star. Many thanks for your assistance

 

 

Similar Threads

  1. v151 - main menu disappears when item added to shopping cart.
    By HammurIT in forum Templates, Stylesheets, Page Layout
    Replies: 3
    Last Post: 13 May 2015, 11:38 AM
  2. How to setup deposit fee to be added when item adds to cart ?
    By pixelfix in forum General Questions
    Replies: 0
    Last Post: 10 Dec 2009, 01:42 AM
  3. New item added to cart when editing an existing item
    By jds580s in forum General Questions
    Replies: 2
    Last Post: 23 Feb 2009, 08:39 PM
  4. Can I make the price drop when item is added to cart?
    By manutd98 in forum General Questions
    Replies: 6
    Last Post: 24 Nov 2008, 09:33 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR