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  1. #1
    Join Date
    Jan 2010
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    Default One.com/Email Error: SMTP Error: Could not connect to SMTP host.

    Hi all, firstly apologies if this problem has been posted before, I've checked through the forum, and cant seem to find a solution. I'm using the latest version of ZC, and am trying to configure an email a/c provided on the same server - One.com. I've checked with my hosting provider, and they've confirmed that details I'm using are correct, but still getting the following when sending a 'test' order:

    Email Error: SMTP Error: Could not connect to SMTP host.

    E-Mail Transport Method smtpauth

    SMTP Email Account Mailbox [email protected]
    SMTP Email Account Password *******
    SMTP Email Mail Host send.one.com
    SMTP Email Mail Server Port 2525

  2. #2
    Join Date
    Aug 2005
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    Arizona
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    Default Re: One.com/Email Error: SMTP Error: Could not connect to SMTP host.

    Usually the SMPT Host will be
    mail.mydomain.co.uk
    Best to verify with your host
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  3. #3
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    Default Re: One.com/Email Error: SMTP Error: Could not connect to SMTP host.

    Quote Originally Posted by kobra View Post
    Usually the SMPT Host will be
    mail.mydomain.co.uk
    Best to verify with your host
    Checked with hosting company again, SMTP Email Mail Host send.one.com/SMTP Email Mail Server Port 2525 definately correct.

    Could it be an issue with one of my PHP files? really stuck with this problem, not sure what else I can check...

  4. #4
    Join Date
    Jan 2004
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    Default Re: One.com/Email Error: SMTP Error: Could not connect to SMTP host.

    "could not connect" means that your PHP service on your hosting server was unable to get a response from the specified mail server.
    Maybe there are firewall rules blocking those ports?
    Your hosting company will need to sort out these problems for you.
    .

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  5. #5
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    Default Re: One.com/Email Error: SMTP Error: Could not connect to SMTP host.

    Morning everyone...I still have this ongoing issue with my hosting provider - One.com and SMTP/mail error. I have a feeling this may be down to the recent upgrade of PHP version One.com have implemented. I have contacted them, but not getting anywhere..

    What I need to know, is whether or not a patch is available to resolve PHP5 issues with Zen Cart? (I have downloaded the most recent version of ZC). Any feedback would be very much appreciated, I want to use ZC, but if not possible, may have to consider another cart.

  6. #6
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    Default Re: One.com/Email Error: SMTP Error: Could not connect to SMTP host.

    Hello again, update..have found and installed the patch, and all *fingers crossed* seems to be working if I set the email to PHP. Thanks for everyones help.

  7. #7

    Default Re: One.com/Email Error: SMTP Error: Could not connect to SMTP host.

    Which patch and where to find it? I've got exactly the same problem, have read almost ev'ry thread about it, tried all kinds of configrations. Nothing works. HELP

  8. #8
    Join Date
    Oct 2009
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    Default Re: One.com/Email Error: SMTP Error: Could not connect to SMTP host.

    I also have the same problem with one.com so I would be pleased with a bit more detailed solution

 

 

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