Double Path Problem with BlueHost

[cwhittaker]

Hello,

I'm having a problem with a double path issue with my Zen Cart installation and it affects the admin console. My hosting company is BlueHost and they installed Zen Cart and I restored the database with a backup, everything was perfect with no issues until I purchased an SSL certificate with them. Bluehost installed the SSL and when I tried to access my admin console the url looked like this: http://www.invitasport.com/onlinesto...inestore/admin I checked the config.php in the admin/includes directory and it looked fine so I called support. After trying several things they finally got rid of the double path so i could access the admin console but now I've noticed certain images like icon.gif are not displaying and when I look at the properties for the missing image it still has the double path.

I spent over a hour and half on hold while the scripting team looked for answers to the problem in both the admin/includes config.php and the includes/config.php and they came up blank.

Has anyone got any idea as to what may be causing this issue? It seems to me it should be a simple fix but if a scripting team can't find it....well I'm at a loss.

Any help would be appreciated. Thanks!

[Ajeh]

It sounds like you do not have your configure.php file correctly setup ...

If you could post your file:
/admin/includes/configure.php

from the server ... without your username and password ... we could peek and see if you have a setting or three incorrect ...

[cwhittaker]

Sure, thanks for the quick reply.

<?php
/**
* @package Configuration Settings circa 1.3.8
* @copyright Copyright 2003-2007 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/


/*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/
/*************** The 2 files should be kept separate and not used to overwrite each other. ***********/

// Define the webserver and path parameters
// Main webserver: eg-http://www.your_domain.com -
// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
// HTTP_CATALOG_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_CATALOG_SERVER is your Secure webserver: eg-https://www.your_domain.com
/*
* URLs for your site will be built via:
* HTTP_SERVER plus DIR_WS_ADMIN or
* HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
* HTTP_SERVER plus DIR_WS_CATALOG or
* HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
* ...depending on your system configuration settings
*
* If you desire your *entire* admin to be SSL-protected, make sure you use a "https:" URL for all 4 of the following:
*/
define('HTTP_SERVER', 'http://www.invitasport.com/onlinestore');
define('HTTPS_SERVER', 'https://www.invitasport.com/onlinestore');
define('HTTP_CATALOG_SERVER', 'http://www.invitasport.com/onlinestore');
define('HTTPS_CATALOG_SERVER', 'https://www.invitasport.com/onlinestore');

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'true');
define('ENABLE_SSL_ADMIN', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/admin/');
define('DIR_WS_CATALOG', '/onlinestore/');
define('DIR_WS_HTTPS_ADMIN', '/admin/');
define('DIR_WS_HTTPS_CATALOG', '/onlinestore/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_ADMIN', '/home2/invitasp/public_html/onlinestore/admin/');
define('DIR_FS_CATALOG', '/home2/invitasp/public_html/onlinestore/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'zen_');
define('DB_SERVER', 'localhost');
define('DB_SERVER_USERNAME', '');
define('DB_SERVER_PASSWORD', '');
define('DB_DATABASE', '');
define('USE_PCONNECT', 'false');
define('STORE_SESSIONS', 'db');
// for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/home2/invitasp/public_html/onlinestore/cache');

// EOF

[Ajeh]

These should not include the directory:

define('HTTP_SERVER', 'http://www.invitasport.com/onlinestore');
define('HTTPS_SERVER', 'https://www.invitasport.com/onlinestore');
define('HTTP_CATALOG_SERVER', 'http://www.invitasport.com/onlinestore');
define('HTTPS_CATALOG_SERVER', 'https://www.invitasport.com/onlinestore');

try them this way instead ...

define('HTTP_SERVER', 'http://www.invitasport.com');
define('HTTPS_SERVER', 'https://www.invitasport.com');
define('HTTP_CATALOG_SERVER', 'http://www.invitasport.com');
define('HTTPS_CATALOG_SERVER', 'https://www.invitasport.com');

[cwhittaker]

I've actually tried that and I get the 404 error page not found. It's weird because it worked before the SSL was installed but now in order for it to work I have to add the onlinestore to the path to get the store to show.

Any other ideas?

[cwhittaker]

Got it! I changed the config.php back to your settings above and still got the 404 error but then I went to the section that reads:

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/onlinestore/admin/');
define('DIR_WS_CATALOG', '/onlinestore/');
define('DIR_WS_HTTPS_ADMIN', '/onlinestore/admin/');
define('DIR_WS_HTTPS_CATALOG', '/onlinestore/');

and added back the onlinestore to 'DIR_WS_ADMIN' and 'DIR_WS_HTTPS_ADMIN' I guess BlueHost support had removed it and that was causing the error.

Thanks Linda for putting me on the right track!!! It's been making me crazy.

Cheers,
Cynthia.

[cwhittaker]

Oops, still one more problem, when I was testing out the checkout system I got this error:

https://www.invitasport.comonlinesto...ckout_shipping

You will notice there is a missing / between .com and onlinestore.
Can you tell me where this would be found so I can fix it. I've looked in the admin/includes/config.php but it looks ok.

Thanks!

[cwhittaker]

Just an extra FYI my checkout has always worked until now so it must be something in the config.php or another path/file that support has modified.

I went back into the config.php file and added the forward slash after invitasport.com/ but it didn't help see below:

define('HTTP_SERVER', 'http://www.invitasport.com/');
define('HTTPS_SERVER', 'https://www.invitasport.com/');
define('HTTP_CATALOG_SERVER', 'http://www.invitasport.com/');
define('HTTPS_CATALOG_SERVER', 'https://www.invitasport.com/');

I also checked and added the / slash to the following but it didnt make any difference the slash is still missing:

define('DIR_WS_ADMIN', '/onlinestore/admin/');
define('DIR_WS_CATALOG', '/onlinestore/');
define('DIR_WS_HTTPS_ADMIN', '/onlinestore/admin/');
define('DIR_WS_HTTPS_CATALOG', '/onlinestore/');

[cwhittaker]

I also just found another error with no page displayed when I clicked on the Check for Updates button in the Admin console and it looks like the path is wrong again. See URL below

http://onlinestore/admin/configurati...=12&vcheck=yes

I think www.invitasport.com/ should be prior to onlinestore etc.

HELP!! This is getting worse. I'm not sure what else has been changed.

[MattyMatt]

I just want to try and understand something because there's a website at http://www.invitasport.com/ and yet there's a broken website (11am UK time) at http://www.invitasport.com/onlinestore/ now is the test shop sitting in the directory structure of an existing shop ? for some kind of eventually replacement ? what I'm trying to understand is what the site on the top is doing, are there any rewrite rules for that site in a .htaccess file that could be redirecting requests to the underlying shop.