nochex orders not showing in admin

[Ryk]

Nick from Nochex sent me 2 revised handler files today, one for 1.37 and one for 1.38.
I am running 1.37, tried them out and both work for me, all back to normal.
If you need them I can send them as I don't know how to put them up on here.

You can add them as attachments (you may need to zip them up first) - scroll down below the message text box when replying, and in the Additional Options you can attach them there - I'd certainly be interested in seeing the revised 138 version.

[katzkoll]

Im having the same issues.
I have downloaded the new Nochex APC Handler file but where do I place it?
I have a file in my includes/modules/payment folder called Nochex_apc.php is it this file I am replacing? and do I call the new file the same name?
The new file is called nochex_apc_handler.php

Hi,
Can you tell me if you resolved this? As I am having the exact problem as you, only have nochex_apc not nochex_apc_handler and need to get this sorted out a.s.a.p as it's causing major problems

[CandleMan]

I am still having the same issue - however Someone has just ordered through Nochex and I haven't a clue what they have ordered.

Can anyone help on this at all?

[CandleMan]

It is in the HTML folder at the root of the website

[feelgood2k]

My client is using v1.3.7 and it looks like the updated file for this version, available in resources (updated on 06 Apr 2010 2:40 PM) works.

Please note, that I made 3 minor revertions to variable name changes suggested as my original file had the word NOCHEX rather than PAYPAL in these variable names.

So, I did the following...

Line 123:

  $new_status = MODULE_PAYMENT_PAYPAL_ORDER_STATUS_ID;

Changed to:

  $new_status = MODULE_PAYMENT_NOCHEX_ORDER_STATUS_ID;

Line 125:

    $new_status = MODULE_PAYMENT_PAYPAL_PROCESSING_STATUS_ID;

Changed to:

    $new_status = MODULE_PAYMENT_NOCHEX_PROCESSING_STATUS_ID;

Line 128:

                    set orders_status = " . MODULE_PAYMENT_PAYPAL_PROCESSING_STATUS_ID . "

Changed to:

                    set orders_status = " . MODULE_PAYMENT_NOCHEX_PROCESSING_STATUS_ID . "

[Carl]

Nochex seem to have lots of people changing files and i dont think it is down to this. they have messed something big time. After 3 years of no problem with them,, today my orders have gone missing it then started working again after reporting. I dont know what will happen next, but they need to sort it and stop blaming other things.

[fergusmacdonald]

Hi Carl,

Can you confirm how you 'reported' this issue.

Just noticed that Nochex has stopped generating orders for me on the 30th May!

Aaarghh...seeking to find a reliable replacement as soon as possible.

[fergusmacdonald]

In case this is of use to anyone, Nochex advised me to upload a new version of the /nochex_apc_handler.php file which I downloaded from here: http://esupport.nochex.com/index.php...nloads&_a=view

I'm not sure if this is the same fix posted previously, my problem started on the 30/05/2010 and appears to have been resolved by this fix.

V 1.3.8a

[Carl]

Hi best to contact Nick fox direct. have PM d address to you. new file didnt work for me, still on old one and working ok again now. for now. i dont know what they mess up. good luck.

[fergusmacdonald]

Thanks Carl - mine appears to be working since applying that fix.

I did a test transaction yesterday and then had a real transaction and both seem OK.

It literally amazes me that so many problems can happen with Nochex.

SagePay looks like a good alternative.