Australia Post Delivery Rate Server Down

[etrader]

Is anyone else having problems with the auspost shipping module. The delivery rate server seems to be down as of this morning. Has Australia Post made any changes to its delivery rate calculator? http://drc.edeliver.com.au

[crash]

Hi etrader,

I think I have the SAME problem.

I am New to ZC, but I went LIVE today and Aust Post was working fine before I went Live so I thought that might have had something to do with it.

OBVIOUSLY NOT!

Are you getting the following ERROR MESSAGE on checkout:

Australia Post
ERROR:Unable to obtain a valid quote from the Australia Post Server.
Please try again later, or contact the store owner if problems persist.


wayne

[RodG]

Hi Guys (and gals)

I can confirm that the Austpost Server is playing up (still non functional @ 9.45pm 17Jun2007).

Seems like they have a database server error.

This is the error message that gets produced when sending valid data directly to the server......

-------------------------------------------------------------------
Microsoft OLE DB Provider for ODBC Drivers error '80004005'

[Microsoft][ODBC SQL Server Driver][TCP/IP Sockets]SQL Server does not exist or access denied.

/ratecalc2.asp, line 173
--------------------------------------------------------------------

I have seen this occur once before.. it took just under two days before they fixed it.

Cheers
RodG

[crash]

Thanks for that Rod.


I thought I may have had a problem because it coincided with me installing SSL and going live.

How do you check if they are having problems? as I went to their drc page and it was working,but not on my shopping site.

In the meantime I have set up "Flat rate" as a quick fix so clients can still purchase.


Wayne

[RodG]

Hi crash,
to test the drc server, simply paste a valid string into your webbrowser... ie
http://drc.edeliver.com.au/ratecalc....000&Destinatio
n_Postcode=2000&Country=AU&Weight=1000&Service_Type=STANDARD&Height=100&Width=
100&Length=100&Quantity=1

Cheers
Rod

[RodG]

http://drc.edeliver.com.au/ratecalc....100&Quantity=1

[crash]

Thanks Rod !

I just tried it at 1300hrs. Appears it is still down.

I will keep this code for future REF.

Crash

[Wingz]

Guys ...

I'm wondering if they've changed the rate calcs?

And is this a new addition to their web site (from their registration process);

Before using the DRC you must prominently post the statements contained below on your web site.

INSERT YOUR TRADING NAME HERE accepts responsibility for any loss of, damage to, late delivery or non-delivery of goods ordered from our web site. To the maximum extent permitted by law, you agree to release our carriers from any liability relating to loss of, damage to, late delivery or non-delivery of any goods you order from this web site and to assign all rights to claim compensation or insurance against our carriers to us and expressly and irrevocably do so by clicking the following box.

In rural and regional areas of Australia, delivery times for Express Parcel Services are in respect of delivery to the Post Office of the principal township in that area. Delivery to final destinations may take longer. If in doubt please check with your local Post Office.


You must ensure that your web site is constructed so that every customer who requests an estimate of delivery times or charges expressly agrees to the above statements at the time of making such request.

A tad draconian? Or am I just a cynic?

[babygekko]

yes confirmed here.... darn microsoft fanboys they are...

[RodG]

working again 3pm SA time